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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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April 11, 2018

Post Sale Due Bill Service Everyone on staff has been a pleasure to work with. We had an appointment to bring our brand new Tahoe in to have rims and tires put on as well as Ci More

by rmasloskie76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swars, Ashley, Ashland, Jim Ott
Apr 13, 2018 -

Roseville Chevrolet responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 11, 2018

Service with a smile Recently got our Silverado serviced here. Mark Rogers assisted us and was very helpful. He kept us updated often about what was going on with our se More

by RONWILCOX7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rogers
Apr 13, 2018 -

Roseville Chevrolet responded

It is wonderful to hear that our staff was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 11, 2018

Set apt they knew what wrong poor customer service We live an hour away told us loaner was covered by warranty, dealership call when we got home said it would take a week to get part in we needs to bri More

by DEBBIE.MARTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom
Apr 11, 2018 -

Roseville Chevrolet responded

Debbie, we understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 10, 2018

Excellent customer service I am always treated fairly and as a valued customer who they want to be satisfied with the repairs. I highly recommend this dealership. They just co More

by rob71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Liberty
Apr 13, 2018 -

Roseville Chevrolet responded

Your great feedback truly made our day, Rob. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 10, 2018

Service Reps Kayla was AMAZING, she helped me out a lot! She was great at communicating the status of my vehicle and made sure all the questions I had where answer More

by sedric.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Dean
Apr 13, 2018 -

Roseville Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 09, 2018

Extended warranty coverage Transmission needed replacing and Steve White (service tech) took care of everything and got the work done before promised. Thanks to the mechanics in More

by CWMINARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Apr 13, 2018 -

Roseville Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 09, 2018

Always great service I own a dodge caravan and stopped taking my van their due to crappy service then I started taking it to Jhon L Sullivan and they know how to take care More

by krazykp6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Apr 13, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Joy Sanders, CSI Manager, joys@chevyworld.com

April 09, 2018

My Dealer Review My experience since I purchased my 2015 Chevrolet has been fantastic. No pressure on the sale and excellent service as needed. Repairs were made in mi More

by MEO00107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Bird, Brian Difede
Apr 13, 2018 -

Roseville Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Joy Sanders, CSI Manager, joys@chevyworld.com.

April 08, 2018

Excellent service Always friendly, always willing to go the extra mile to help. The car had a rattle and the guys in service found it in a short period of time. More

by PHAMMOND25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Tamra Dean
Apr 24, 2018 -

Roseville Chevrolet responded

Thanks for this great review! Please let us know if we can help with anything else. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

April 07, 2018

Service Center did a great job. 2006 Corvette made a noise while making slow turns. Read that this could be caused by loose nuts on rear hubs. Technician said nuts were tight but noi More

by Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Apr 24, 2018 -

Roseville Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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