Roseville Chevrolet - Service Center

Service Their service is always good. At least we are very happy with the company. Personnel are very helpful and friendly. Best of all the salesmen aren't pu Their service is always good. At least we are very happy with the company. Personnel are very helpful and friendly. Best of all the salesmen aren't pushy. More

Service center and customer service I took my 2016 Chevy Impala in for a routine oil change a few months ago. There was a malfunction with the oil filter, the guys would've never been ab I took my 2016 Chevy Impala in for a routine oil change a few months ago. There was a malfunction with the oil filter, the guys would've never been able to spot the problem while installing. I started leaking oil, I called the service center and was scheduled right away. The person who scheduled my appointment over the phone was thorough and gave me advice on what steps I should take to make sure I don't make anything worse. When I brought my car to the service center, I was approached immediately by a service tech and we went over everything that was going to be done and how long it would take. I was offered a shuttle ride so I didn't have to wait around. I spoke with Tom and he was extremely helpful getting the problem solved in time and conpleted efficiently. The time they quoted me was under what I expected; However, I got a call a few minutes after being dropped off by the shuttle saying everything was good to go. They told me not to rush, they would pick me up when I was ready. When I returned my car had been washed as well as the oil from under the hood had been cleaned as well. My experience with Chevy was fantastic. The best service I've had from any dealership I've visited. More

recall service for chevy bolt awesome and prompt service on the recall service for our Chevy bolt. friendly shuttle service guy. will recommend this service center to all my friend awesome and prompt service on the recall service for our Chevy bolt. friendly shuttle service guy. will recommend this service center to all my friends for sure. More

Warrenty work on 2019 Vett Roberto Thompson who sold car was very helpful not only in selling car, but very helpful in post sell working with your service Dept. Ashley Pullin w Roberto Thompson who sold car was very helpful not only in selling car, but very helpful in post sell working with your service Dept. Ashley Pullin was also very professional and attentive in keeping us informed on status of the car. work was done professionally and on time It was a pleasant experience working with various departments. Even talk to the mechanic who worked on the car; explain the problem. Great team!! Steven Green More

Replacement Parts needed for Older Van After the theft of a control panel and monitor in my 2001 Chevy Express 1500 LT Van, the independent repair shop recommended by my Insurance Carrier c After the theft of a control panel and monitor in my 2001 Chevy Express 1500 LT Van, the independent repair shop recommended by my Insurance Carrier could not replace the needed controls due to lack of parts available. As a long shot, I took the van to this Service Dept. to see if they would have a better way to fix. Unfortunately, they weren't able to find the needed replacement parts. The Service Rep went the extra mile and called my Insurance Carrier for me to recommend that they send an appraiser out (to my house) to review the damage done. They also gave me some suggestions on finding replacement parts at the Vehicle Recycling Shops nearby. More

Dealer did a Great job but Chevrolet gets an F I took my 2017 Bolt in to have a new tire replaced as I hit a road hazard and ruined the front tire only to find out that CHEVY does not have these ti I took my 2017 Bolt in to have a new tire replaced as I hit a road hazard and ruined the front tire only to find out that CHEVY does not have these tires ANYWHERE on the west coast and it will take 7-10 days to have shipped from East Coast. After voicing my displeasure the service manager purchase two matched tires and installed as a loaner until the tire came in a week. Shame on Chevy not to stock tires on the West Coast for for this new car especially when they do not put a spare tire in the car. I understand this has occurred on other models in the past. More

Best service experience ever I took my new car into the dealership for an oil change and tire rotation. Pulled in and they took my car into the service bay right away. I didn’t I took my new car into the dealership for an oil change and tire rotation. Pulled in and they took my car into the service bay right away. I didn’t even have a chance to finish my magazine and my car was done lickity-split. I will take my car back to John SULLIVAN Chevrolet next time for sure. Mark was my service advisor and he was great! More

Great Service Department I recently brought my 2017 Chevy Traverse In for routine service. I requested that the service be expedited so I could return to my daughter’s hospit I recently brought my 2017 Chevy Traverse In for routine service. I requested that the service be expedited so I could return to my daughter’s hospital room following surgery. The service technician, Mark Rogers, acknowledged my request and said he would make every effort to get me on my way as quickly as possible. He even asked about my daughter’s condition. The service was done quickly and Mark made sure I was satisfied. I was very impressed. More

ORGANIZED THE SERVICE DEPARTMENT RUNS LIKE A WELL OILED MACHINE. THOMAS SMITH MY SERVICE WRITER WAS PROFESSIONAL HONEST AND KEPT ME WELL INFORMED. I WILL NEVER THE SERVICE DEPARTMENT RUNS LIKE A WELL OILED MACHINE. THOMAS SMITH MY SERVICE WRITER WAS PROFESSIONAL HONEST AND KEPT ME WELL INFORMED. I WILL NEVER USE A DIFFERENT WRITER AS HE EMBODIES EVERYTHING THAT I EXPECT FROM AN ESTABLISHMENT OF THIS MAGNITUDE. More