Roseville Chevrolet - Service Center

No warrantee for standard parts not installed GM Customer service would not help so I had to forge a deal between a dealer in Hanford and JLS. Parts were not installed in mfg and it took months to GM Customer service would not help so I had to forge a deal between a dealer in Hanford and JLS. Parts were not installed in mfg and it took months to finally get it fixed - and it doesn’t work. I will have to come back to see if the shop can make it work. More

disappointment w/my first service on this car after bringing my Bolt EV for recall service, am now reluctant to go down again as my car is not working as well as it did before the recall. after bringing my Bolt EV for recall service, am now reluctant to go down again as my car is not working as well as it did before the recall. More

Rude service Unable to repair a vehicle code in 8 hrs and reset code to only have it come back on. Then drive back to have a technician diagnosis the code in less Unable to repair a vehicle code in 8 hrs and reset code to only have it come back on. Then drive back to have a technician diagnosis the code in less the 2 mins and fix the repair in 1 1/2 hrs.. never was an apology for the inconvenience. I was also told I could take my business elsewhere which I will. More

Great service! Went in for scheduled maintenance everything was great. My car was serviced and got one of my tires fixed while I was there and even got a car wash. Went in for scheduled maintenance everything was great. My car was serviced and got one of my tires fixed while I was there and even got a car wash. More

Good service to follow up with communication. some issues came up and require to fix. it was not convenient for me to have no vehicle for overnight. However, one issue was not resolved which is some issues came up and require to fix. it was not convenient for me to have no vehicle for overnight. However, one issue was not resolved which is my door was not able to open even service person said it worked fine. I should have inspected the door before leaving the service center. I did not think about it till I got home and thought of my door. it was not working. More

Did not resolve my problem......gave false information... Requested an Oil & Filter Change and Repair of the Right exterior Door Handle as it had become loose and nearly falling off (I had taped it place so Requested an Oil & Filter Change and Repair of the Right exterior Door Handle as it had become loose and nearly falling off (I had taped it place so I would not lose it). The Oil Change was completed and I was informed that my Door Handle had to be replaced and Chevrolet does not make them anymore. Roger Hersey who was my attendant gave me a Part # and suggested I go Online and search for the part at Zip Corvette and a few other websites. I called Zip Corvette and was told the part # given was not even a General Motors Inventory #. So I called Roger back and he said he we research this and get back to me. I never received a return call. So I take my Car to Corvette Express in Vacaville and it was repaired in 5 minutes as there was nothing wrong with the door handle as the mounting screws were found inside the bottom of the (Had vibrated loose) and were easily discovered when the interior door panel was removed.......This tells me that the mechanic at John Sullivan Chevrolet didn't even remove the door panel to access the problem.......How lame is that! More

Quick I Needed an oil change. They were faster than expected. Also got a car wash. Did not have to wait very long. About 30 minutes. I Needed an oil change. They were faster than expected. Also got a car wash. Did not have to wait very long. About 30 minutes. More

Steve White deserves a raise JLS Traditional service advisor reminds me of the great people who worked for GM service departments in the past. Management should reward him with a JLS Traditional service advisor reminds me of the great people who worked for GM service departments in the past. Management should reward him with a 20% raise. More