Roseville Chevrolet - Service Center

Putting my mind at ease After a road trip where an alarm kept going off for oil pressure, I called the service center who advised we should be able to get home from the syste After a road trip where an alarm kept going off for oil pressure, I called the service center who advised we should be able to get home from the systems presented. They were so accommodating arranging for me to bring the car in the next day. They were able to quickly diagnose and repair the problem right away. Thank you John L Sullivan! More

Warranty and related request From the initial call to paying the invoice things went smoothly. Recall was checked, parts ordered with a call when they arrived. Called for appoin From the initial call to paying the invoice things went smoothly. Recall was checked, parts ordered with a call when they arrived. Called for appointment got right in at the time I wanted. Recall and other work completed the same day. Great service! More

Amazing service, Amazing people They are courteous, efficient, professional, and responsive. They get you in for service quickly. The service is completed in a timely manner. They ex They are courteous, efficient, professional, and responsive. They get you in for service quickly. The service is completed in a timely manner. They explain the service checklist in detail. You don’t feel taken advantage of nor do they recommend unnecessary services. I have had truly amazing service from John L. Sullivan Chevrolet and would recommend them to any one! More

oil change Matt was awesome very helpful. Make sure correct oil was use for this particular model. He called see I wanted make adjustments in my tire pressure. Matt was awesome very helpful. Make sure correct oil was use for this particular model. He called see I wanted make adjustments in my tire pressure. All the work was done professional and on time! More

Warranty work Noticed an issue with the rear window of my new pickup. Stopped by on a Saturday morning to see what they might be able to do without an appointment. Noticed an issue with the rear window of my new pickup. Stopped by on a Saturday morning to see what they might be able to do without an appointment. They were prompt in providing me a solution to the problem along with a free drink and a hand wash of my pickup. Great Service!! More

Service manager was super nice. The service department was awesome. Made me feel comfortable. I will always take my car there to get any kind of service of any kind The service department was awesome. Made me feel comfortable. I will always take my car there to get any kind of service of any kind More

Service appt Very satisfied with the warmth appreciation and professionalism showed towards me for my visit.. The service department was expecting me, were on time Very satisfied with the warmth appreciation and professionalism showed towards me for my visit.. The service department was expecting me, were on time for checking me in for my appt. Very courtesy to make sure my wait was as comfortable as it could be and kept me updated on the status of the service call throughout the time they had my car which was less than 90 min. Thank you More

Always treats me good with fairness I have had many problems with my car that I purchased from another dealership. I transferred my warranty over to John l Sullivan and have been very h I have had many problems with my car that I purchased from another dealership. I transferred my warranty over to John l Sullivan and have been very happy with the customer service provided from the service adviser and her manager, to the mechanic Foreman willing to test drive with me personally to diagnose a very difficult to hear and pin point noise. Very much respect for all who helped in getting my car repaired and back to me. Thank you, Katherine Rayback More

Car makes vibration noise after getting tire rotating and oi Car still rattles but hey couldn't hear it I guess. It vibrates when idling in drive while parking. Just heard it this morning as my wife left. Never Car still rattles but hey couldn't hear it I guess. It vibrates when idling in drive while parking. Just heard it this morning as my wife left. Never made noise till after a oil change and tire rotating tires. More