Roseville Chevrolet - Service Center

Bummed I have taken my vehicle solely to John L. Sullivan for years. I have always been very satisfied with the service. I still am, however I was very displ I have taken my vehicle solely to John L. Sullivan for years. I have always been very satisfied with the service. I still am, however I was very displeased when I discovered that they have raised the prices for an oil and filter change. I even brought in a coupon that I get on a regular basis and was rejected the use of it. So now I am being charged $62.00 every 7,500 miles when I can just buy Amsoil and run 15,000 miles between oil changes for $90. You also dissolved your car wash too. Goodbye John L. Sullivan. More

Superior Customer Service Excellent customer service provided. I walked away a happy customer. Steve was amazing; patient, calm, and very thorough. He listened to all my concer Excellent customer service provided. I walked away a happy customer. Steve was amazing; patient, calm, and very thorough. He listened to all my concerns, however big or small. More

Diagnosis? Great customer service but I believe they misdiagnosed the problem with my vehicle. Had to come back a second time with another check engine light and Great customer service but I believe they misdiagnosed the problem with my vehicle. Had to come back a second time with another check engine light and looking at 5K total! Looks like I'll be doing the repairs myself. More

Everyone involved was helpful. Salesman Juan Carlos was very helpful in helping me get the right vehicle and Danny in finance got me the deal that worked the best for me. Thanks Salesman Juan Carlos was very helpful in helping me get the right vehicle and Danny in finance got me the deal that worked the best for me. Thanks More

Steve White was awesome to work with. Your service team is the best. Steve White is knowledgeable and a pleasure to work with. GREAT SERVICE!!!! Fast and friendly service. Will refer new c Your service team is the best. Steve White is knowledgeable and a pleasure to work with. GREAT SERVICE!!!! Fast and friendly service. Will refer new customers with confidence. More

oil change/multi point inspection/lunch at O'Sully's Excellent service, once again, which is why we don't take our cars anywhere else. The 30 minute drive from our home to the dealership is worth it when Excellent service, once again, which is why we don't take our cars anywhere else. The 30 minute drive from our home to the dealership is worth it when we are treated like family. The various employees we have established a relationship with over the years, Brian Difede, JR O'Grady, Steve White and Joy Sanders, to name a few see to it that we are well taken care of. Service was completed in a timely manner and having lunch at O'Sully's was a perfect way to spend the time while we waited. My only negative was the few black marks that were left "behind" ,literally, by whoever drove my car into and out of the bay it was worked on. We will continue to use John L Sullivan for all our service needs! More

Good service Service is good but don’t waste your money on the maintenance package it covers only oil changes and cost more then that would cost you out of pocket Service is good but don’t waste your money on the maintenance package it covers only oil changes and cost more then that would cost you out of pocket More

Return Visit Service staff worked diligently to compensate for the shortcomings I experienced on my previous visit. they were very informative about the process an Service staff worked diligently to compensate for the shortcomings I experienced on my previous visit. they were very informative about the process and the results. More

Service Tech was outstanding! Randall W. was outstanding. He listened to all of my concerns and individually resolved each one. He also notified me with the outcome of each concern Randall W. was outstanding. He listened to all of my concerns and individually resolved each one. He also notified me with the outcome of each concern on my 2018 Chevy Equinox. More

Oil change Went in to get my first oil change and maintenance check up. Every one was friendly and service was quick. Only disappointment was that I thought they Went in to get my first oil change and maintenance check up. Every one was friendly and service was quick. Only disappointment was that I thought they would vacuum my car out but I guess not. All other places that’s I have gone to to do my car does vacuum but I guess not my dealership that I just bought a brand new car from. More