Roseville Chevrolet - Service Center

Bad service It took longer to wash the car than to change the oil. After that realized that my wind sheild crack was worse than it was prior to the service but wh It took longer to wash the car than to change the oil. After that realized that my wind sheild crack was worse than it was prior to the service but when I approached the teller about the situation she was mean to me and had to talk to the guy (Mark) who was very nice in talking to me. This is where I have taken my 2 cars for a little bit now but I am very disappointed with my last service. Thinking on switching services More

Always the best! John L Sullivan sets the bar for value and customer service. I have purchased two cars here and will purchase more. They are friendly, honest, and ha John L Sullivan sets the bar for value and customer service. I have purchased two cars here and will purchase more. They are friendly, honest, and have always come through on what they say they will do. More

Sun Visor installation I bought a replacement illuminated sun visor ( $ 200 ) because they would not repair the old one. Then I had them install it because, who better than I bought a replacement illuminated sun visor ( $ 200 ) because they would not repair the old one. Then I had them install it because, who better than Chevy to install original equipment ? The people were very helpful, the labor cost was exactly what they told me it would be, and the repair took a little longer than I was told, but, not by very long. More

30,000 mile service. Came in for a 30,000 mile service and needed to be shuttled home and then picked up which was done in a timely friendly manner. I was called at home Came in for a 30,000 mile service and needed to be shuttled home and then picked up which was done in a timely friendly manner. I was called at home and asked if I wanted to have my air filter changed as it was due because of years and mileage and they were at that point of the service, and I declined. I was called and told my service was complete, oil change tire rotation and wash. When I went to the counter to pick it up I was advised my truck had yet to be washed and asked if I wanted to wait, to have that completed. I said no and let the cashier know of my displeasure. I was offered a coupon to come back and have it washed at another time, I declined. I went out with my card to exchange it for my keys. I received my keys in a timely manner and walked to my truck to drive home. When I opened the door the seat was in the forward position and the seat cover for the Dealer to keep the seat clean was still on the seat. I returned the seat cover to the cashier. After getting home I decided to change the air filter with a K&N intake. When I changed out the old system I checked the original air filter, it was clean. More

Shabby, Incomplete work Had to make multiple trips back, several times they could not figure out the problem. I don't think they actually get in to the work like they should. Had to make multiple trips back, several times they could not figure out the problem. I don't think they actually get in to the work like they should. They don't keep they're promises! It took a yr to complete warranty work on the vehicle from ordering wrong parts or losing the parts and it's still not done right. I'm going to fix it myself at this point. No return phone calls. This dealership has gone downhill. Service advisers are usually nice it's unfortunate that the mechanics don't do their job. More

Outstanding sales and service Purchased used 2014 Chevy Volt - sales experience, though longer than I thought was fair, and immediate after service was excellent. Second car I purc Purchased used 2014 Chevy Volt - sales experience, though longer than I thought was fair, and immediate after service was excellent. Second car I purchased. Thumbs Up! More

Trusting your Dealership The service writers are friendly and knowledgeable about your vehicle you bring in for service. The workers are friendly and polite. I know some peopl The service writers are friendly and knowledgeable about your vehicle you bring in for service. The workers are friendly and polite. I know some people complain about other dealers. I’m very pleased and I tell them. Thanks More

service is rough shod and not adequately diagnosed. not worth mentioning in light of the negligence shown in diagnostic revelation. Service representative (Pamela) did not exhibit Fact Coordination with not worth mentioning in light of the negligence shown in diagnostic revelation. Service representative (Pamela) did not exhibit Fact Coordination with regard to Mechanical Coverage. More

great service JLS Friendly, prompt, courteous, answered any questions I had. All work was under warranty - so walked out with ZERO invoice - can't beat that! Don't reme Friendly, prompt, courteous, answered any questions I had. All work was under warranty - so walked out with ZERO invoice - can't beat that! Don't remember who I worked with, but all were very helpful. More

Greatest Service Adviser Pamela Liberty Excellent Services from the Service Adviser Pamela Liberty and the Team. I would recommend John L Sullivan Chevrolet to everyone. There's really excel Excellent Services from the Service Adviser Pamela Liberty and the Team. I would recommend John L Sullivan Chevrolet to everyone. There's really excellent Services with that Car Company. More