Roseville Chevrolet - Service Center

Service. The service was great and kayla the advisor was very friendly and great. They are very good. I recommend anybody here and if you go. Ask for Kayla. The service was great and kayla the advisor was very friendly and great. They are very good. I recommend anybody here and if you go. Ask for Kayla. More

Great Service Without Unnecessary Recommended Repairs We really like the service advisors here. They recommended new brakes only at the time I’d normally think about getting it done myself. For all their We really like the service advisors here. They recommended new brakes only at the time I’d normally think about getting it done myself. For all their recommendations, it always feels like it’s the right time for a repair rather than too early (such as the Audi water pump that allegedly failed at 27,000 miles). They have great service hours and a quick oil change/lube option if you have a big trip coming up and want it done quickly and correctly. More

Customer service I knew better than to go to John L Sullivan for a truck purchase but they called and said they wanted my old truck and could get me in a new one. Howe I knew better than to go to John L Sullivan for a truck purchase but they called and said they wanted my old truck and could get me in a new one. However the truck only had one key and no owners manual. You would think they would like to rectify the situation but no. It took almost two weeks to get the second key. After a month they said they got the owners manual and we’re going to mail it to me. I received the owners manual in the mail but it is for a different car. No surprise they xxxxed that up. So here I sit with no owners manual for a truck I purchased a month ago. Also when I had my other truck that I bought at Folsom Lake Chevy I took it to John L Sullivan two different times for a oil change. One time it took 3.5 hours and the other time it took 4.5 hours. For a oil change that is outrageous. Ashley was to only person that was any help. She should be in charge of the service center. It might run better. More

Recent Service The staff at John L Sullivan were very friendly and professional and executed the repair well. I am very happy with the service I received. I am howe The staff at John L Sullivan were very friendly and professional and executed the repair well. I am very happy with the service I received. I am however concerned that I had an oil leak on my 2500HD Silverado with only 19K miles on it, I purchased the Duramax because of it's reliability record....my confidence in my truck has been shaken. More

Great customer service Staff was great and very helpful. I would definitely recommend this dealership to a friend. Staff was very knowledgeable about their vehicles as well Staff was great and very helpful. I would definitely recommend this dealership to a friend. Staff was very knowledgeable about their vehicles as well. Thank you very much John L Sullivan. More

Cilajet Everything was handled very well. We are happy with the results and look forward to keeping the truck looking new for as long as possible. Everything was handled very well. We are happy with the results and look forward to keeping the truck looking new for as long as possible. More

Light bulb replaced It was going to cost me more orginally, but my service representative, Josh Evans charged it as service and kept the cost down. Thanks, greatly apprec It was going to cost me more orginally, but my service representative, Josh Evans charged it as service and kept the cost down. Thanks, greatly appreciated More

First service Very friendly and helpful. Answered all my questions without any hesitation. Service was very quick and the lobby was very comfortable. Will continue Very friendly and helpful. Answered all my questions without any hesitation. Service was very quick and the lobby was very comfortable. Will continue to bring my truck to John L. Sullivan for future service. More

Customer Service Excellent service provided, as always. I came in for my 2nd oil change. I had a piece of plastic on the undercarriage of my car that was hanging down. Excellent service provided, as always. I came in for my 2nd oil change. I had a piece of plastic on the undercarriage of my car that was hanging down. They were more than happy to troubleshoot it and figure out how to put it back up for me at the time without any unnecessary costs. That was huge for me! Thanks John L. Sullivan. More

Disappointed I was disappointed with the service rep in communication, it was poor..my truck never made it for a car wash..had to take somewhere else to get done � I was disappointed with the service rep in communication, it was poor..my truck never made it for a car wash..had to take somewhere else to get done 😐 More