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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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July 15, 2018

Fast and efficient! I was dealt with in a prompt and friendly way. My car was ready even before the designated time and I was notified as soon as the car was ready. Keys More

by FRANKLINRIDDLE6520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Jul 16, 2018 -

Roseville Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 13, 2018

Oil change I appreciate you reaching out to me regarding my last experience with the service department. However I don't think there is a resolution, I didn't g More

by lee410622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember his name
Jul 16, 2018 -

Roseville Chevrolet responded

We are sorry to hear about the experience that you had at our dealership.  We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened.  Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 13, 2018

Quick interaction Dropped off my truck, processed me into a rental car quickly and I was off. My truck was done the next day right on time! More

by DTMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Jul 16, 2018 -

Roseville Chevrolet responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 11, 2018

Excellent care & service I continually enjoy super care & service for my Suburban. I have used another dealership in the past in a diff service area and John L has far and awa More

by betsia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Jul 12, 2018 -

Roseville Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 09, 2018

Service due Got my vehicle right in, the technician who worked on my vehicle was exceptional . Yes it did take alittle over an hour, but he changed the oil, perfo More

by PENNYCASE1175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick,Mark, Steve White, Joy Sanders
Jul 09, 2018 -

Roseville Chevrolet responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 05, 2018

What a joke this place is worst service I was promised a full detail of my car after my last visit in which my car was returned damaged and filthy from your dealership. My detail was a wash More

by CHEFTAWNEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White
Aug 08, 2018 -

Roseville Chevrolet responded

I would like to extend an apology for your service experience. It’s important to us that we satisfy every customer and you help our business by bringing these inconsistencies to our attention. I am concerned about this issue and would like the opportunity to mend it. If you could contact me at your earliest convenience, we can work at resolving this. Thank you! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 05, 2018

Poorly ran So this is my second try at this dealership. I just bought another car and wanted it to get serviced and inspected, and for convince of distance I cho More

by austrohr21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pamela Liberty
Aug 08, 2018 -

Roseville Chevrolet responded

I am sorry to hear about your experience with our dealership. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work toward a resolution. Please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 05, 2018

Worse service EVER !!! I am upset Everytime I leave including the day I purchased my truck. The only reason I come back is because my warranty is here. More

by ROCKPRIMUS90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex. , Mark Thames
Jul 05, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further, please contact me directly. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 05, 2018

Great people, great work, good price I have been working Steve for many many years now. Always great to see him when I come in. He has always taken great care of me since he started wor More

by THOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Jul 08, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Steve was able to provide an efficient and overall positive experience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

July 03, 2018

Buy a truck They was ok interast rate could be better and sales promised to fix tail gate but could not come through on promise from sales office More

by TM2U61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Thompson, Penny Case
Jul 03, 2018 -

Roseville Chevrolet responded

We appreciate the great rating. We look forward to seeing you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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