Roseville Chevrolet - Service Center

Service Worst experience I have ever had by far. Had to talk to just about everyone about getting my car back after 5 days of bad service. It really took five Worst experience I have ever had by far. Had to talk to just about everyone about getting my car back after 5 days of bad service. It really took five days to recognize a tire problem? And as for warranties? Yeah, total and complete waste of money. The warranty manager told me that when they balance and rotate your tires, it is just a basic service, they don’t guarantee it will be right or ready to run the road smoothly?!? Are you kidding? Plus, had to pay a 100 dollar deductible after they failed to fix my windshield wiper fluid pump on 3 separate occasions, but were more than happy to fix it after the basic warranty expired! Shameful service by this dealership. More

Lumar schedule Did not like how I was told by sales and finance you would give me a full size SUV for the day with no cost to me then I had to fill it with gas like Did not like how I was told by sales and finance you would give me a full size SUV for the day with no cost to me then I had to fill it with gas like a standard rental this is inexcusable Mike Stern More

5 Star Dealership Every time I go to the dealership I am greeted with a smile and professionalism. Everyone from the service adviser, to the shuttle driver, to the pers Every time I go to the dealership I am greeted with a smile and professionalism. Everyone from the service adviser, to the shuttle driver, to the person working at the cafe is always so helpful and courteous. I have been in a few times for issues with my crossover and have not been in the best of moods but immediately once I arrive the vibe from everyone I come I contact with is always pleasant. It changes my mood. I was skeptical about making such a big purchase when I bought the crossover but I know I made the right decision because of the people who work at the dealership. The many times I have been there for both scheduled and unscheduled maintenance I have never come across anyone who isn’t always pleaseant, courteous, and willing to help. They treat everyone with respect and , for lack of a better word, love. They really treat people the way they themselves would want to be treated if they were the customer. I have never been to any other business where the customer service is astronomical! I recommend this dealership to everyone I know who are looking to purchase a vehicle. More

Took care of everything for me! No fee's and totally covered all the repairs. And no more noise coming from the engine! Thank you for looking out for my family Chevy! Even received b No fee's and totally covered all the repairs. And no more noise coming from the engine! Thank you for looking out for my family Chevy! Even received back a clean car :) More

Delayed and half done Due to unforeseen work load my truck stayed in the shop an extra day before they could get to it, and they then forgot the car wash that was promised. Due to unforeseen work load my truck stayed in the shop an extra day before they could get to it, and they then forgot the car wash that was promised. Two strikes on this trip. Usually they hit a homerun. Must have been a really off day. More

Oil change and front brake change We got rude and dismissive service. We had a scheduled appointment at 7:30AM and we didn’t get our car back until late afternoon. Nobody would tell us We got rude and dismissive service. We had a scheduled appointment at 7:30AM and we didn’t get our car back until late afternoon. Nobody would tell us when we could get the car and they couldn’t even be bothered for the complementary car wash we asked for, after making us wait all day and conduct business with extreme rudeness. And it is way to expensive for such horrible service! I’d rather go to speedee and at least be treated nice!! More

Dependable service I have been taking my vehicles to this location for service for 12 years and purchased my current one there. I always have been accommodated when sche I have been taking my vehicles to this location for service for 12 years and purchased my current one there. I always have been accommodated when scheduling appointments and received the best service from arrival to departure. More

Amazing I love the fact that I got a car from a great dealership.. every time I ever had issue with my vehicle you guys always went over and beyond to fix i I love the fact that I got a car from a great dealership.. every time I ever had issue with my vehicle you guys always went over and beyond to fix it. Thanks for your get customer service, and also thank you Paul for being a great mechanic. More

Colorado ZR2 Great customer service all-around. PENNY IS A PROBLEM SOLVER. Wish you had shuttle service to Sacramento. No sound on t.v.. in service area. Great customer service all-around. PENNY IS A PROBLEM SOLVER. Wish you had shuttle service to Sacramento. No sound on t.v.. in service area. More

Service We have been taking our cars to John L Sullivan's service dept. We have always been taken care of by Steve White. Any problems always are fix within r We have been taking our cars to John L Sullivan's service dept. We have always been taken care of by Steve White. Any problems always are fix within reasonable timeframe. More