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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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August 13, 2018

Was treated very well I was treated very well by every one ,even the the driver that took me home and picked me up for the return to retrieve my car . BRUCE More

by brumark100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Aug 14, 2018 -

Roseville Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 09, 2018

Friendly and experienced I was met in a timely and friendly manner for my oil change. The young man handling my car was courteous and well experienced as i had a small problem More

by PROF5433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Rouda
Aug 09, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from John L Sullivan Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 09, 2018

Service quick and on time as estimated. Service department supplied service on a timely basis. They did my 20,000 service a required on the service list. I would recommend their services. More

by JOELD373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coby Bell
Aug 12, 2018 -

Roseville Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 07, 2018

Timely Service I had an engine light pop up on my car, I took it in and Paul took a look and found that the issue was covered under my warranty, so they replaced the More

by CHARITYBUYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez, Paul Buys
Aug 07, 2018 -

Roseville Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 07, 2018

100 k Service The pickup was ready when promised. Everybody was very friendly and attentive. I had brought the truck a few days before and they noted that Chevrol More

by JDALY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
Aug 07, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from John L Sullivan Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 07, 2018

service of 2015 Camaro The service center is great, i always get personalized care.i took the car in for oil change and checkup. The service department always follows up. More

by IPROFOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eriq, Penny Case
Aug 08, 2018 -

Roseville Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 06, 2018

Always Perfect Always the best. EASY online appointments, Super friendly and fast. They keep you constantly updated while you wait. GREAT pricing for full synthetic More

by ctanoury777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik in the Quick Lube office, Brian Difede
Aug 06, 2018 -

Roseville Chevrolet responded

I'm glad your oil change went well, thank you for putting your trust in us to keep your car in tip-top shape! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 06, 2018

A bit disappointed This review may sound negative overall but the employees are very personable, friendly and respectful but I feel I need to comment on areas that shoul More

by TEKPRODAVE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 06, 2018 -

Roseville Chevrolet responded

Hello TEKPRODAVE, and thank you for choosing John L Sullivan Chevrolet for your automotive needs. Our goal is for 100% customer satisfaction, and it seems we fell short at your last visit. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 05, 2018

Oil Change Took forever to knock out a simple oil change. Got my car back and was told that there is a bubble in the tire.... the tire has 6k miles on it. I aske More

by WILLIAM.SCHURAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Penny Case
Aug 06, 2018 -

Roseville Chevrolet responded

William, I'm sorry to hear that your last oil change did not go as smoothly as your previous visits. Thank you for letting us know. Please contact us at your earliest convenience. We look forward to speaking with you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 05, 2018

Spare key The dealership lost the spare when I was purchasing the car. We went to get the key and there no remote with it and the new spare key sets off the ca More

by CLINEAC2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt and Brian
Aug 06, 2018 -

Roseville Chevrolet responded

We are very sorry to hear about your negative experience at our dealership, CLINEAC2001. We take customer care very seriously at John L Sullivan Chevrolet and we assure you that we are truly dedicated to rectifying this situation. To that end, we would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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