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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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September 01, 2018

Very professional I been using John L Sullivan since I purchased my 2009 HD 2500 they have always been very good dealership to work with I recommend them to all of my f More

by onecrazybazil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Sep 04, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 31, 2018

Outstanding All of my interactions with this dealership have been excellent. They notify me before hand of an upcoming appointment, service my car on time, and ke More

by JIMKILEY72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Sep 04, 2018 -

Roseville Chevrolet responded

We are elated to hear about your positive experience! Our team works very hard to put customers first and foremost. We look forward to helping you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 28, 2018

Great Service Had a great experience! Really nice staff, Amanda in the services department was very helpful. She made the experience easy and stress free. Will defi More

by NATHANSANTOS1800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 28, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 28, 2018

Steve White is awesome I’ve never had a service advisor more outstanding than Steve White. Steve’s commitment to high standards is obvious, keeping me informed constantly. More

by rntichauer
Recommend Dealer
Yes
Employees Worked With
Steve White
Aug 28, 2018 -

Roseville Chevrolet responded

Thank you for the awesome feedback! You're right, Steve is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 28, 2018

Quick and efficient. By going to the dealer with your problems, they are usually quick to diagnose and fix the problem, cause this is brand they work on. Very satisfied wi More

by EDNEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the names. Steve White usually takes care of me, but he was off.
Aug 29, 2018 -

Roseville Chevrolet responded

Ednel, we appreciate your kind words about our service team. Thank you for choosing John L Sullivan for your vehicle needs. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 27, 2018

Great people to work with I have bought every car I own from them for the past 15 years. I will continue to do so as long as I work with Chris Kircher. He has gone above and be More

by DIANA_ROE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kircher, Steve White, Adrian Sanchez
Aug 27, 2018 -

Roseville Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 26, 2018

Awesome service My service advisor Amanda was great. She kept me informed during the visit and when there was a small xxxx up when picking up my vehicle she got it ta More

by upmike1074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 27, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from John L Sullivan Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 24, 2018

Quick friendly same day appt The Sullivan Chevrolet Dealership in Roseville gave me a same day appt. I arrived early and my car was serviced immediately. I was provided with free More

by ERRNCAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I am not able to recall the names of those who helped me in the service dept. All very nice., Gordon Post
Aug 27, 2018 -

Roseville Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!  We understand that buying a car is an important decision and we are honored that you chose John L Sullivan Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 23, 2018

Good service dept for my difficult issues Had serious multiple repeat issues with my new 2018 Equinox. Service was very helpful and they did everything possible to resolve issues and document More

by abmicro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Steve White
Aug 23, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 23, 2018

Not happy Visited parts department to get price on a key fob for my vette. Was quoted $70 for the fob and was told one would be held and a service appointment w More

by JAS10325
Recommend Dealer
No
Employees Worked With
Don’t remember name of employee but was parts counter person who gave me the quote for the fob.
Aug 23, 2018 -

Roseville Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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