Roseville Chevrolet - Service Center

Steffi zr2 service My appointment was at 10:15 came early no problem.Didn’t have to wait. The young man who washed the car was awesome! Very detail oriented.Well done. W My appointment was at 10:15 came early no problem.Didn’t have to wait. The young man who washed the car was awesome! Very detail oriented.Well done. Will be back ! I drive 25 miles,and pass Kuni Chevrolet just for the better customer experience. More

Multi point inspection....... not so much. I took my car into JLS to have an oil change done. I was told that they would change the oil filter top off all my fluids rotate my tires do a multi-p I took my car into JLS to have an oil change done. I was told that they would change the oil filter top off all my fluids rotate my tires do a multi-point inspection. I'm disappointed to say that they didn't top off any fluids except for the one that they changed which was my oil. My power steering fluid was xxxx near bone-dry. Dont worry, I topped off the rest of the fluids. More

Bigtime Downer Brought my truck in for service and it was fixed and given back to me to get back to work . Im very happy and will definitely come back . Brought my truck in for service and it was fixed and given back to me to get back to work . Im very happy and will definitely come back . More

I didn't get taken care of as well as I thought. I felt they had other more important things to do besides helping me (the customer). They also forgot to schedule follow up appointment for the other I felt they had other more important things to do besides helping me (the customer). They also forgot to schedule follow up appointment for the other reason that I brought in the car. Just felt unimportant. More

Reliable, Professional and just Good people!! Form the the day I bought my car and every time I return for service. John L. Sullivan has been there for me! Thank you for the special care you show Form the the day I bought my car and every time I return for service. John L. Sullivan has been there for me! Thank you for the special care you show me and my family!!! More

No respect for seniors Service manager was great. But executive mgmt is not up to the task. I was told that JLS offered a senio discount, but on the day I went, there was no Service manager was great. But executive mgmt is not up to the task. I was told that JLS offered a senio discount, but on the day I went, there was no one there with the authority to approve the discount. No way to contact them by phone and no back up. Pointless. More

Bumper to bumper warranty I just lost my mother Aug 8 and my father April 4. My husband and I have the one vehicle. We took it in for battery issues, and when I checked in for I just lost my mother Aug 8 and my father April 4. My husband and I have the one vehicle. We took it in for battery issues, and when I checked in for the service I was told I missed the battery warranty repair by less then a month. To have to pay $250 for the battery was defeating. Our truck had less then 36000 miles. The policy is stupid and the customer care team didn’t even try to confirm even an exception could be made. More

Good price and good work. a little slow. Would like the time to be cut down. To long a wait. Other than that all is good. Not much to say. All is good is why keep coming back. Would like the time to be cut down. To long a wait. Other than that all is good. Not much to say. All is good is why keep coming back. More

Fabulous Wonderful experience... with no pressure...& Fabulous staff! We will return...for a 3rd time. We highly recommend John L. Sullivan. It was crazy... Wonderful experience... with no pressure...& Fabulous staff! We will return...for a 3rd time. We highly recommend John L. Sullivan. It was crazy...we went in for an oil change and left with a new car. More

Great customer service I brought my car in on Friday because my car just wasn’t running right and the key fob wasn’t working, it was Labor Day weekend and Steve wasn’t sure I brought my car in on Friday because my car just wasn’t running right and the key fob wasn’t working, it was Labor Day weekend and Steve wasn’t sure that he was going to get my car in so I left it and he called me Saturday morning and told me it was ready, he is great at his job,I can tell he has been doing this for a long time. I think he should train people on how to do customer service. Cody is also great at his job good conversation and driving. I was very pleased with my visit to the service department and will definitely refer people there. Also I thought I was suppose to get 2 fobs with the car when I only received one. Thank you for such great customer service. Joyce More