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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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September 23, 2018

Great! Penny was knowledgeable and easy to work with. They checked for recalls when I went in for routine maintenance, found a recall and fixed that too. More

by mtd72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Sep 24, 2018 -

Roseville Chevrolet responded

Hi and thank you for this great review! We're happy to hear that Penny took care of you! Penny is a great asset and we appreciate all that he does. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 23, 2018

One Transfer case & two differencial fluid change Steve did a great job in helping me get my 2002 Trailblazer (131000 miles) service done in one visit. I originally came in to have the front different More

by GSGODON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Sep 24, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Steve made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 22, 2018

Air conditioner I brought my van in to ck the air conditioner looked at because it was blowing hot air. And also wanted my transmission checked because it was in my o More

by KLHANSON52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Ed Casho
Sep 24, 2018 -

Roseville Chevrolet responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 22, 2018

Great had a good service. The person who helped me was kean Help was great. The guy that helped me was awsome. He fixed me up good. Would go again just because of the service. Steve was great person to work wit More

by MMMADDOG68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Sep 24, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Steve was able to provide an efficient and overall positive experience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 21, 2018

Your oil change writer Eric was very rude to me The I'll change service writer Eric was very rude to me And very unhelpful And this is happen the last couple times I've come in in had to deal with More

by GRSSFREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric in oil change
Sep 24, 2018 -

Roseville Chevrolet responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 21, 2018

Outstanding service and very responsive! I really appreciated how friendly, open and considerate the staff was. From the service department to the folks who offered me a free coffee while i More

by FERRARI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Liberty
Sep 24, 2018 -

Roseville Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 21, 2018

EPERIENCE I have no complaints about my experience, the entire staff is friendly and courteous to me. My service advisor Matt and Mark are the best. More

by TINOSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, and Mark
Sep 24, 2018 -

Roseville Chevrolet responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 21, 2018

WOW!!! I'm 57 years old and I just have to say that I don't think I have ever had better service from any business establishment in my life! The reminders, t More

by STINKYDOG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brandrup is the best ever!!! I didnt catch all the names, but everyone was awesome.
Sep 24, 2018 -

Roseville Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes John L Sullivan Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 21, 2018

My visit Steve who is my advisor did a great job of taking care of my requests to have my infotainment system updated and even though they didn't find anything More

by mholybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Sep 24, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from John L Sullivan Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 20, 2018

Excellent. They found the problem and fixed it without replacing any parts. You don't usually expect that or get that when bringing your car in with an issue. Th More

by THUMBSUPPLUMBING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda (service adviser), Penny Case
Sep 24, 2018 -

Roseville Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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