Roseville Chevrolet - Service Center

Almost miraculous We have a Jeep in our family, and there’s no one who takes better care of it than this Chevy service department! My son drove the car home for just a We have a Jeep in our family, and there’s no one who takes better care of it than this Chevy service department! My son drove the car home for just a few days between his summer internship and Fall Semester. We were able to get right in to the service schedule, and our advisor (I think it was Robert) did an awesome job keeping my son and I both updated on the progress as a multitude of problems were well taken care of! More

On time and good job as always . Employees very professional at all levels. The service department has always done an excellent job on every vehicle I have in there. . Employees very professional at all levels. The service department has always done an excellent job on every vehicle I have in there. More

Not Enough Techs for Volt Repairs Our 6-week-old Volt has been in for 10 days because it was "not able to charge." OnStar diagnosed the problem, we took it in the next day, and it too Our 6-week-old Volt has been in for 10 days because it was "not able to charge." OnStar diagnosed the problem, we took it in the next day, and it took a week for the charger to be ordered. Haven't heard yet about repair completion. They did, however, arrange for a rental car. Prior to that we took the Volt in for a recall repair that was going to take 90 minutes or so. Two and half hours later found out we had been forgotten ... the tech who knows the car got pulled away to help someone else. The service manager apologized, got our work started again and said it would only take 45 minutes or so. The service advisor we've been working with has been great though. Thank you Pamela. More

Poor service The help was nonexistent hope you like sitting in the waiting room because they’re slow to respond . When you do get your car back it will be dirty a The help was nonexistent hope you like sitting in the waiting room because they’re slow to respond . When you do get your car back it will be dirty and greeasy with lack of respect towards your investment Truly a horriable experience This place is not recommended More

Wonderful Great service quick and friendly would recommend to everyone. It was easy to make the appointment they were very professional and understanding when Great service quick and friendly would recommend to everyone. It was easy to make the appointment they were very professional and understanding when I had to reschedule the first time More

This is the oil change Dept Mark Rogers was such a nice man and so polite. Very thorough. I usually don’t like to be told I need this and that but he was so honest and told the t Mark Rogers was such a nice man and so polite. Very thorough. I usually don’t like to be told I need this and that but he was so honest and told the truth about everything. They need more people like this man. More

1st oil change aand tire rotation. Scheduled appointment online. I arrived and was greeted by Erick and advised it could be 1.5 hours to complete my service. Also asked if I would like Scheduled appointment online. I arrived and was greeted by Erick and advised it could be 1.5 hours to complete my service. Also asked if I would like the car washed. He made sure I knew where the lounge was located and complimentary beverages were available. Erick found us the lounge about an hour later and said my car was nearly finished. Check out was fast and friendly. It is about 35 miles from my house, but worth the trip. Fast and friendly service! More

Vehicle Repair Staff at J L S are great from the beginning to the end. You get greeted and make sure you have any questions answered. Thank You Staff at J L S are great from the beginning to the end. You get greeted and make sure you have any questions answered. Thank You More

E for Excellent Excellent service from check in to check out. All questions answered from my representative, Steve White. A thorough review of services needed and fol Excellent service from check in to check out. All questions answered from my representative, Steve White. A thorough review of services needed and follow up at the end of the day. Thank you Steve. MCC More

Very Accommodating I appreciate Paul honoring the manufacturer warranty and in doing so providing the rental vehicle at no cost while waiting for the part and completing I appreciate Paul honoring the manufacturer warranty and in doing so providing the rental vehicle at no cost while waiting for the part and completing the repair. More