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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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November 14, 2018

Awesome Great service from Penny.Drive all the way from Sacramento to get my truck serviced. See you in 6 months. Much better than kuni, or performance Chevro More

by steffi1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede, Joy Sanders, Penny Case
Nov 16, 2018 -

Roseville Chevrolet responded

Thank you so much for your review! We really appreciate your business and are so happy that Penny could provide great service to you. We look forward to serving you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 14, 2018

They just want your money Murray off my service writers were nothing but kind and professional. But the tools the company has provided them a completely dull. This starts back More

by KBBRANDON89
Recommend Dealer
No
Employees Worked With
John Sullivan, Juan Rodriguez, Visit Online, Kellen Greene
November 13, 2018

Fixed Annoying Dash Rattle The John L Sullivan service team worked diligently to figure out what could be rattling in the dashboard of a new 2018 Chevrolet Colorado. They were a More

by SHOPMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith and Robert in Service
Nov 14, 2018 -

Roseville Chevrolet responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 10, 2018

Bluetooth reset My Bluetooth would not pair up with my phone and the service department reset the computer and it is now working without errors and everything is exce More

by VICKIEHALL52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Altamirano, Joy Sanders
Nov 12, 2018 -

Roseville Chevrolet responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you, please feel free to let us know. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 09, 2018

Just the BEST I have been dealing with John Sullivan Chevrolet at Roseville Auto Mall and prior at the Douglas Blvd location for around 20 years, and Mr. Steve Whit More

by WALLYWURLD15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Nov 12, 2018 -

Roseville Chevrolet responded

Thank you for the wonderful review! It is great to know that Steve's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 09, 2018

Kudos to the Sullivan Service Department I have had my 2004 Monte Carlo serviced at Sullivan since I purchased it in Arizona.. Have found your service, expertise and Service people to be inf More

by joy_p20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Nov 12, 2018 -

Roseville Chevrolet responded

We sincerely appreciate your feedback. Steve is a valued member of the John L Sullivan Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 06, 2018

needed parts/backorderd/kept me informed of arrival Front camera failure/diagnosed quickly/part back ordered/I was kept advised of status and part arrival/took about a week, part installed and re-calibr More

by KINNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Nov 07, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 06, 2018

Great place for vehicle service needs. I worked with Mark Rogers for my service and he was very pleasant and cordial. I would recommend to others if they are looking for service needs this More

by D ANDRADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rogers
Nov 07, 2018 -

Roseville Chevrolet responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 06, 2018

Service Technician Very Responsive The service technician greeted me for my appointment and was very helpful in verifying the appointment I made to have my oil changed and tires rotated More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Nov 07, 2018 -

Roseville Chevrolet responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 06, 2018

Great service She was very professional, nice and polite. She kept me informed on everything, like how long it would take and called when my car was ready. More

by MEKITKAT55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Nov 07, 2018 -

Roseville Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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