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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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November 24, 2018

Amazing service. Advisor and tech went above and beyond to get my car back to working condition. The part that was installed originally did not work. Before I had to b More

by ChrisH23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
Nov 27, 2018 -

Roseville Chevrolet responded

We train our staff to go the extra mile and give the customer a positive experience. We hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 22, 2018

Service done I came in to get my seat belt buckle fixed and to use my 25.00 POP awards. Everyone was polite, nice and helpful. Thank you. More

by MEKITKAT55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Nov 27, 2018 -

Roseville Chevrolet responded

It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing John L Sullivan Chevrolet for your vehicle needs. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 22, 2018

Oil Change & Service Chevy Owners:. GO HERE!! Whether its service or buying a Chevy. JLS has the best customer service and nicest people. Years ago they earned my loyalt More

by ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers, Paul Boucher
Nov 27, 2018 -

Roseville Chevrolet responded

Hi Robert and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 20, 2018

Tom was very helpful & kind. Everyone at this delearship that I have worked with is extremely profressinol and helpful. They always answer any of my questions that I may have and More

by kasey.igarta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 21, 2018 -

Roseville Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 20, 2018

Robert was a nice guy The people there are nice enough but their policy on repair, testing and refunds is a bit ridiculous. I never do these revues coz I don't believe in h More

by POPGUNPOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Nov 21, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to provide us this feedback. At John L Sullivan, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 18, 2018

Check up 2007 Chevy Tahoe. My (check up) service went fast and easy. The quality of work was perfect. All; were so easy to work with. Thanks More

by BDUKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boucher
Nov 21, 2018 -

Roseville Chevrolet responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. We look forward to seeing you on your next visit. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 18, 2018

Good affordable service I originally went in for service on my car but then talked to a sales person about trading in my vehicle. I ended getting a good deal and they worked More

by amorgan2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 21, 2018 -

Roseville Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at John L Sullivan Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 18, 2018

Transmission Replacement Great Experience. Steve White took his time explaining everything to me in terms I could understand. The vehicle was ready one time and on budget. Tha More

by JEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Nov 21, 2018 -

Roseville Chevrolet responded

Thank you for this great review! Steve is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 15, 2018

There is no reason to go anywhere else. I have always been impressed with all of the employees and service given. More importantly, when I get my vehicle back from being serviced, it’s like More

by Bob Gasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
Nov 16, 2018 -

Roseville Chevrolet responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at John L Sullivan Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 14, 2018

Service repair Steve White is always helpful and effective in managing my maintenance and repairs. I highly recommend Steve and JLS Chevy for any service and repair More

by HARMONICDRUMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Nov 14, 2018 -

Roseville Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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