Roseville Chevrolet - Service Center

Very good service Steve the service writer was very helpful and knowledgeable Brian, however at the parts counter was absolutely amazing I had a problem... Steve the service writer was very helpful and knowledgeable Brian, however at the parts counter was absolutely amazing I had a problem........he solved the issue quickly Then drove the part to my house personally......unbelievable service More

Best Service Center in Northern California I drive the extra 50 miles to take my vehicle to John L Sullivan because i know they will take care of my car like its their own. They pay attention t I drive the extra 50 miles to take my vehicle to John L Sullivan because i know they will take care of my car like its their own. They pay attention to detail while other surrounding dealership rather pay attention to Turnover. John L Sullivan treats all their customers like family and have always made things right. They are my go-to for purchase and service. Thank you for always treating Me like family!!! More

Auto Care You Can TRUST In To Get It Right!!! I continue to bring my 2014 Chevrolet Silverado Z71 in for my regular matainence oil change, filter & tire rotation. The service center is very comfo I continue to bring my 2014 Chevrolet Silverado Z71 in for my regular matainence oil change, filter & tire rotation. The service center is very comfortable & has many options to suit your needs if you have to wait for your vehicle! I have to say I have been one of the LUCKY owners of a 2014 Sivlerado Z71 to NOT have any major repair issues on my truck as others I have heard about! More

Great service Working with Steve war great, he went above my expectations...very pleasant man..he needs a raise..it was nice working with him .Steve White is awesom Working with Steve war great, he went above my expectations...very pleasant man..he needs a raise..it was nice working with him .Steve White is awesome More

Always very professional and courteous. Extremely pleasant all around experience, from scheduling the appointment, automatic reminders, and willingness to understand and serve the customer b Extremely pleasant all around experience, from scheduling the appointment, automatic reminders, and willingness to understand and serve the customer best. If anything may be improved, I believe there are too many notifications and calls to remind one about the upcoming appointment, and too much after, for feedback. If a survey is completed, an additional call is overdoing it. More

Certified Service Bought new car. Second key didnt work. Advised need to have reprogrammed. Service lady gave me the business hours for Saturday Dec 1st. I brought my c Bought new car. Second key didnt work. Advised need to have reprogrammed. Service lady gave me the business hours for Saturday Dec 1st. I brought my car in only be advised she sceduled me for Dec 8th, which was not true. Wasted my time and caused major frustration. More

No Hassels No problems When you're Numeber ONE. That is where I like to go to. It is local> Close to our house. Good people work there. Good food and drinks... When you're Numeber ONE. That is where I like to go to. It is local> Close to our house. Good people work there. Good food and drinks... More

Wasting time Went in to get a TSB done on my brakes. Say there for a few hours and then the advisor comes out and says that the parts aren’t in stock and that I’ll Went in to get a TSB done on my brakes. Say there for a few hours and then the advisor comes out and says that the parts aren’t in stock and that I’ll have to bring it back. Took a day off of work for nothing. More

Incompetence Brought my truck in due to a stabilitrak issue. I have had them before with my truck but this time, it was running a lot rougher. After a day and $2 Brought my truck in due to a stabilitrak issue. I have had them before with my truck but this time, it was running a lot rougher. After a day and $210.00, it was determined that I had a lifter issue and would cost $3000.00 to fix. I decided on not fixing it, but when I took my truck, it was running twice as rough, and the oil dip stick was not put back in correctly, and was flopping back and forth, because they pulled the valve cover. I replaced a coil pack to my #4 plug, that was missing, and that fixed the problem. Decided that after 250K miles, I purchased another new vehicle, but not at John L. Sullivan. More

great service The staff at the dealership is friendly and courteous to me all the time. I have not had a bad experience with the dealership. I must emphasizes that The staff at the dealership is friendly and courteous to me all the time. I have not had a bad experience with the dealership. I must emphasizes that the two that work in quick Lube are the best Matt and Mark always treat me like I am important. Pam is great as well she is a service advisor who cares. More