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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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December 27, 2018

Oil change service was conducted on time and in a short period of time. Service was moderately priced and all work and full vehicle inspection results were expla More

by terry.hudock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Jan 15, 2019 -

Roseville Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 27, 2018

Great service The whole experience was great, from check in to check out! They were very quick and even took my car in early. Thanks for everything More

by HEIDI_BUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 15, 2019 -

Roseville Chevrolet responded

We love hearing about customers that have a terrific experience at John L Sullivan Chevrolet. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 26, 2018

Quick and courteous John Ls service dept is always ready to serve you, appointment or not. Always quick and courteous and always a job well done. Thanks John L sullivan. More

by D_FITZPATRICK99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Liberty, Steve White
Jan 15, 2019 -

Roseville Chevrolet responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 25, 2018

Excellent Always the best service and friendly employees. I made the mistake of taking my car to another dealer and ultimately returned to John Sullivan’s to ha More

by SUEMCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No, Steve White
Dec 31, 2018 -

Roseville Chevrolet responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 20, 2018

Customer service The service staff was awesome. Above and beyond service and satisfaction. Penny and Casey were very helpful. What they did for me with short notice More

by 800SACRAMENTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey, Penny Case
Jan 15, 2019 -

Roseville Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 18, 2018

Service The service department is the best around they are friendly and well knowledge and courteous I will not take my vehicles to any other facility and th More

by LARSON_DAVID67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert was my service advisor , Penny Case
Dec 20, 2018 -

Roseville Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 18, 2018

Great customer service Always courteous and answered any questions or concerns I have. Definitely keep coming back and would recommend John L Sullivan as the place to both b More

by RYAN.VANPERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case, Paul Boucher
Dec 20, 2018 -

Roseville Chevrolet responded

We cannot thank you enough for your wonderful review of John L Sullivan Chevrolet and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 17, 2018

Over priced Highest price for service I have encountered from a domestic or foreign dealership in California or Nevada. Cost to me for an actuatot for heater ven More

by RUBOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Jan 15, 2019 -

Roseville Chevrolet responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 16, 2018

Bought a car I was not really looking to buy that day...but I was treated very well while browsing....and an offer came up that was just right More

by CHER6890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Dec 17, 2018 -

Roseville Chevrolet responded

We appreciate you for letting others know about your experience at John L Sullivan Chevrolet. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 16, 2018

Looking out for customer Amanda Young is our service advisor and has been for a short time, but she gets it. My family and I have been customers of John L. Sullivan for many More

by TROY R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Dec 17, 2018 -

Roseville Chevrolet responded

Reviews like yours are truly a breath of fresh air! Amanda is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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