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Roseville Chevrolet - Service Center

Roseville, CA

2.9
602 Reviews

602 Reviews of Roseville Chevrolet - Service Center

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January 17, 2019

This was my Everyone was polite at John Sullivan service , it was the first issue I have had with my vehicle and they were quick with determining the issue which More

by JOHNNYIRA66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Seaton
Jan 17, 2019 -

Roseville Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 17, 2019

Terrible service and employees Service department is the worst, I’ve been overcharged twice by Mark, he’s unprofessional and has no social skills. Also it’s very unorganized and cha More

by KR_RHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark in service
Jan 17, 2019 -

Roseville Chevrolet responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 17, 2019

Easy and enjoyable I have been driving for 53 years. In that time I have had the opportunity to have many cars serviced and repaired at many different facilities. John More

by jalameida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Lon Dixon
Jan 17, 2019 -

Roseville Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at John L Sullivan Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 16, 2019

annual service I'm a little bit satisfied with the service from my last visit and I am satisfied with how my service advisor helps me. But there are still some old i More

by JETKYRST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede, Penny Case, Jamal Saries
Jan 16, 2019 -

Roseville Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 16, 2019

great Mark was very kind and explained everything to me in detail. The service was easy and efficient. The establishment was clean. The cashiers were very f More

by DL4SPECIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 16, 2019 -

Roseville Chevrolet responded

We are pleased to hear that you had an excellent experience with Mark and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 15, 2019

Always a great experience Since John L Sullivan took over the old Saturn Dealership back in the mid 2000s I have been using them for all my service and repairs. Back in July I More

by THOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Jan 16, 2019 -

Roseville Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 11, 2019

Great service! Very friendly and professional service. I live out of town and had work done there previously, so I decided to wait until I returned to the area to ha More

by jkawamura44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith , Steve White
Jan 15, 2019 -

Roseville Chevrolet responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your car. It's fantastic to know Tom helped make us worth the drive. If there's anything else we can help you with in regards to your vehicle, please let us know. Happy driving! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 10, 2019

Efficient,Courteous.Thoughtful, I was given attention very quickly,Gentlemen was very Courteous and directed me to my next step after paper work was finished I was offered a cup of c More

by chefbookert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Smith,Thomas Houston
Jan 15, 2019 -

Roseville Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 08, 2019

Best Service Center Ever! Penny was awesome..went beyond the call of duty! John L Sullivan by far has the best service center I've ever been to! And I've been driving for alm More

by emerge7w7s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Jan 15, 2019 -

Roseville Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 08, 2019

Great service Wonderful. I feel prelivage to be part of the John L. Sullivan family. I am looking forward to my next service. Thank you very much! More

by SPEAKEASY20032002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not good with names but their faces are burned into my memory.
Jan 15, 2019 -

Roseville Chevrolet responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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