Roseville Chevrolet - Service Center

Long, long, long day I scheduled an appointment to have my drivers side mirror replaced and a oil service, I gave them the information to order the part so they would have I scheduled an appointment to have my drivers side mirror replaced and a oil service, I gave them the information to order the part so they would have it on hand because I was driving 45min to get there and didn't want any problems. When I arrived at 7:30 as scheduled I found out they didn't have the mirror and would have to get it and it would take a few hours. Long story short I left at 2:30. It took them less than 5 min. to replace the mirror and all day to get what I told them to already have. After having my truck all day and me in the lobby with every employee trying to sell me something the least they could have done was wash it. More

Friendly and Professional! One of a kind dealership! I’ve dealt with dozens of service centers over the years, but have never found one so friendly and accommodating as JLS! Gre One of a kind dealership! I’ve dealt with dozens of service centers over the years, but have never found one so friendly and accommodating as JLS! Great shop! The customer is made to feel that they are an integral part of the transaction rather than just a source of revenue, The service staff is great! . More

Big incovenience I went in for a battery change. Was told battery was old in my 2017 Impala, and after the service was supposible completed , I left to pick up my da I went in for a battery change. Was told battery was old in my 2017 Impala, and after the service was supposible completed , I left to pick up my daughter at day care., and then my car turned off and was stranded again and with my daughter. I called back and it was almost closing time and they stressed to me I had to come back again By 6:30. and i had no one to come to my aid for me to come back by that time. just frustrated that i left work early because there was no later appt and ending coming back again the next day waited 2hrs and to be told that the work was not completed to begin with! More

serice Very friendly, helpful, and efficient. The staff is very friendly and they address every question and concern that I may have on my vehicle. Very prom Very friendly, helpful, and efficient. The staff is very friendly and they address every question and concern that I may have on my vehicle. Very prompt service More

Great service Excellent service! The service department has always been efficient and worked in a timely manner. Steve White goes above and beyond his customer se Excellent service! The service department has always been efficient and worked in a timely manner. Steve White goes above and beyond his customer service duties. Courteous, friendly, helpful! More

Quick and satisfied I went in to get new emblems and air intake put on my Camaro and the team was super nice and got what I wanted done quickly and with a smile. I will a I went in to get new emblems and air intake put on my Camaro and the team was super nice and got what I wanted done quickly and with a smile. I will always bring back my car for service here More

The man Paul Hernandez is the been the best service advisor from the start and I just want the management to know that he is very good at his job. Thanks bud Paul Hernandez is the been the best service advisor from the start and I just want the management to know that he is very good at his job. Thanks buddy Denis G. More

3rd trip to Service in a couple weeks Was very impressed with Robert my Service Rep. Fast, friendly and informative. Although I've got now 2 calls into him for now the 3rd issue with no c Was very impressed with Robert my Service Rep. Fast, friendly and informative. Although I've got now 2 calls into him for now the 3rd issue with no call back in 2 days. I know he's extremely busy so I understand. Was expecting to receive truck back with dings and dents after it being in there 2 different times the last for 5 days; no damage at all. :) Very unhappy with whomever was smoking in my truck while they were test driving it around; my truck is smoke free so it's very obvious. Truck now has many glitches; doors trying to continue to lock, says passenger door ajar etc. Feel like maybe ECM they got was not by "VIN"?/4-door when mine is extra-cab/Non-flex fuel? who knows...we'll see this week If I get a call back. More

seat repair Paul Hernandez understood what I needed to get my truck seat fixed. Since I was coming from Pioneer, 55 mile each way, he gave me details on when and Paul Hernandez understood what I needed to get my truck seat fixed. Since I was coming from Pioneer, 55 mile each way, he gave me details on when and how long it would take for it to be fixed. This was excellent customer service. He needs a raise. More

Timely and Excellent Service John L Sullivan Chevrolet has excellent customer service and they always complete the work in a timely manner. They completed more extensive work in u John L Sullivan Chevrolet has excellent customer service and they always complete the work in a timely manner. They completed more extensive work in under 1 week than the other shop I went to that had completed minor work in over 3 weeks. Highly recommend for any work that you need to have done on your vehicle. More