Roseville Chevrolet - Service Center

Amazing customer service I had my work truck maintenance done and even though it was a little longer wait it was a pleasant wait. They make sure you are informed about every l I had my work truck maintenance done and even though it was a little longer wait it was a pleasant wait. They make sure you are informed about every little detail with your vehicle. More

Excellent Service I took my 2013 Traverse to the service department at John L. Sullivan Chevrolet to have a power steering leak fixed. The service advisor (Courtney) su I took my 2013 Traverse to the service department at John L. Sullivan Chevrolet to have a power steering leak fixed. The service advisor (Courtney) suggested having a multi point inspection done to determine if there was any other issues that needed to be taken care of. The inspection uncovered several other repairs were needed. The service advisor worked with the extended warranty company I have and got all the repairs to be covered under the warranty. That saved me a lot of money and a future return trip to the service shop to have those repairs done. It was also determined my front brakes needed to be replaced and since the wheels were already off the car, I saved money by having them done with no additional labor cost. I will definitely continue taking my car to John L Sullivan Chevrolet for service and encourage my friends to go there as well. More

Easy appointment It's always easy working with the service dept as needed. I call letting them know what I need. We scheduled the appointment. Steve called when he fin It's always easy working with the service dept as needed. I call letting them know what I need. We scheduled the appointment. Steve called when he finished checking over the car and giving me an estimation of time and money. Then he went over everything and I was out of there. EASY APPOINTMENT. More

I would recommend to my friends Service was friendly, professional and wasn'the waiting on the vehicle all day. They made sure the right oil and filter was used and inspected the veh Service was friendly, professional and wasn'the waiting on the vehicle all day. They made sure the right oil and filter was used and inspected the vehicle. More

Customer Service 1st. The online appointment setting is Easy and Convenient . Their customer service you are meet with as you pull into the Service Center is refreshing. The online appointment setting is Easy and Convenient . Their customer service you are meet with as you pull into the Service Center is refreshing. I was updated of the status of my car, and the wait time by the Service Tech. They reviewed the Service they performed on my vehicle with me, asking if I had any questions or concerns. Great Job !! More

Very satisfied They have always been helpful and efficient. We have dealt with Steve White everytime we are there and have been very happy with the service. They have always been helpful and efficient. We have dealt with Steve White everytime we are there and have been very happy with the service. More

Routine inspection Appointment was on time. I received a phone call when Car was finished - I had dropped the car off and returned to pick it up so the review was done i Appointment was on time. I received a phone call when Car was finished - I had dropped the car off and returned to pick it up so the review was done in the phone by Mark Rogers. More

Excellent service by Courtney, thanks for all the efforts. Excellent service, solved the issue very satisfactorily, and my service advisor was able to assist with securing credit from GM for my service - thank Excellent service, solved the issue very satisfactorily, and my service advisor was able to assist with securing credit from GM for my service - thanks so much, it is greatly appreciated! More

Breaks and front end repair Service was very good. The service rep explained every thing in detail and in terms that this 72 year old could understand. He also , after an inspe Service was very good. The service rep explained every thing in detail and in terms that this 72 year old could understand. He also , after an inspection,saved me time and a better cost for the repairs to be done. They kept me informed while I waited for the repairs to be completed. Helped we to load and unload the medical scooter from the rear of my vehicle. I would recommend this service department any time. More

Long, long, long day I scheduled an appointment to have my drivers side mirror replaced and a oil service, I gave them the information to order the part so they would have I scheduled an appointment to have my drivers side mirror replaced and a oil service, I gave them the information to order the part so they would have it on hand because I was driving 45min to get there and didn't want any problems. When I arrived at 7:30 as scheduled I found out they didn't have the mirror and would have to get it and it would take a few hours. Long story short I left at 2:30. It took them less than 5 min. to replace the mirror and all day to get what I told them to already have. After having my truck all day and me in the lobby with every employee trying to sell me something the least they could have done was wash it. More