Roseville Chevrolet

Proved me wrong I thought I could actually trust a dealership...well shame on me. John L Sullivan definitely proved me wrong on that one. When I drove off the lot unb I thought I could actually trust a dealership...well shame on me. John L Sullivan definitely proved me wrong on that one. When I drove off the lot unbeknownst to me my tire pressure was really low. I discovered this because a warning light came on. My husband took the car in (no more than 10 days after purchase) to ensure everything was OK and to have dealer put air in the tire. Well they did BUT likely over inflated it! Less than 4 montha after buying the car I got a bubble in the tire and had to pay to get it replaced. When I went back to dealer the service dept said "oh you hit a pothole, sorry, $350". I just spent over 30 grand (a little to you ALOT to me) and now because of an error you likely caused you want more money from me. I think not! I have 2 free oil changes I wouldnt cash those in if you paid me. It will just be an opportunity for the service techs to screw up my car and take me for even more money. I will never return nor will i refer friends or family. You suck JLS. More

Purchase, Finance and Service Experiance Sales rep. was great but service department and especially "finance" experience was just nothing short of bad. Service Department did not call back Sales rep. was great but service department and especially "finance" experience was just nothing short of bad. Service Department did not call back when they said they would and Finance Department sent my load to someone other than my choice. More

Great Team! Courtney and Art were very helpful and attentive. Service was busy due to the state holiday and although the service team was under pressure, they mad Courtney and Art were very helpful and attentive. Service was busy due to the state holiday and although the service team was under pressure, they made every effort to make sure I was taken care of. Thank you!! More

Awesome service. Never give up attitude! So far I have bought 4 cars from these guys and everytime, it is the same thing: A never give up attitude and awesome service. Although I could have b So far I have bought 4 cars from these guys and everytime, it is the same thing: A never give up attitude and awesome service. Although I could have been a difficult customer, they continued to work hard to ensure we left satisfied. Awesome place to go and awesome workers there! More

Best experience EVER in buying a car! Since returning to Reno, we have been telling everyone how amazing the dealership was. From the service department to sales, we were treated extreme Since returning to Reno, we have been telling everyone how amazing the dealership was. From the service department to sales, we were treated extremely well. You saved us from being stranded on the road while we were on vacation. A great big "THANKS!" to John L. Sullivan Chevrolet. More

Great experience I walked in, not intending to buy, but sales rep worked with me so well they gave me a killer deal. Would recommend to people on a budget but want qua I walked in, not intending to buy, but sales rep worked with me so well they gave me a killer deal. Would recommend to people on a budget but want quality work. More

Great Experience!! Better than any other dealership experience I’ve had. Costumer service was amazing and I purchased an affordable, reliable car I’m extremely happy wit Better than any other dealership experience I’ve had. Costumer service was amazing and I purchased an affordable, reliable car I’m extremely happy with. More

Excellent Service My family and I walked in to look into purchasing a vehicle for our family of five with two little ones that are still in big car seats. Chad approach My family and I walked in to look into purchasing a vehicle for our family of five with two little ones that are still in big car seats. Chad approached us and he helped and found us the vehicle we needed for our family. We are beyond happy with his knowledge and the fact that he followed through on what we really wanted and not give us vehicles that we didn’t want. He was very accommodating and very patient to our needs and found us a great deal! We will definitely recommend and will come back in the future John L Sullivan in Roseville to anyone! Thank you for all your help and great service. More

Excellent Customer Service I had to take my Chevy Traverse in because the rear air conditioner stopped blowing cold air. Having 4 kids, I needed to get this resolved right away I had to take my Chevy Traverse in because the rear air conditioner stopped blowing cold air. Having 4 kids, I needed to get this resolved right away. They got me an appointment right away, took care of the service is a quick and timely manner and as always, displayed a high level of care and service. Will continue to take my car to John L Sullivan Chevy More