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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

August 07, 2018

100 k Service The pickup was ready when promised. Everybody was very friendly and attentive. I had brought the truck a few days before and they noted that Chevrol More

by JDALY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
Aug 07, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from John L Sullivan Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 07, 2018

service of 2015 Camaro The service center is great, i always get personalized care.i took the car in for oil change and checkup. The service department always follows up. More

by IPROFOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eriq, Penny Case
Aug 08, 2018 -

Roseville Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 06, 2018

Always Perfect Always the best. EASY online appointments, Super friendly and fast. They keep you constantly updated while you wait. GREAT pricing for full synthetic More

by ctanoury777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik in the Quick Lube office, Brian Difede
Aug 06, 2018 -

Roseville Chevrolet responded

I'm glad your oil change went well, thank you for putting your trust in us to keep your car in tip-top shape! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 06, 2018

A bit disappointed This review may sound negative overall but the employees are very personable, friendly and respectful but I feel I need to comment on areas that shoul More

by TEKPRODAVE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 06, 2018 -

Roseville Chevrolet responded

Hello TEKPRODAVE, and thank you for choosing John L Sullivan Chevrolet for your automotive needs. Our goal is for 100% customer satisfaction, and it seems we fell short at your last visit. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 06, 2018

New car Juan Quezada Had really great costumer service he help me to find the truck I want won’t a good deal and treatment I will came back to him and recomme More

by GMARTINEZ144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Quezada
Aug 06, 2018 -

Roseville Chevrolet responded

We appreciate the kind words! We look forward to seeing you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 05, 2018

It was good The salesman was very helpful and answered all questions. The finance and inside managers very helpful and not over aggressive in selling me the car More

by C.S.S.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon sales/ David in finance, Sevy Vega
Aug 06, 2018 -

Roseville Chevrolet responded

Thank you for this amazing review, CSSJ! We really appreciate your business. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 05, 2018

Oil Change Took forever to knock out a simple oil change. Got my car back and was told that there is a bubble in the tire.... the tire has 6k miles on it. I aske More

by WILLIAM.SCHURAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Penny Case
Aug 06, 2018 -

Roseville Chevrolet responded

William, I'm sorry to hear that your last oil change did not go as smoothly as your previous visits. Thank you for letting us know. Please contact us at your earliest convenience. We look forward to speaking with you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 05, 2018

Spare key The dealership lost the spare when I was purchasing the car. We went to get the key and there no remote with it and the new spare key sets off the ca More

by CLINEAC2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt and Brian
Aug 06, 2018 -

Roseville Chevrolet responded

We are very sorry to hear about your negative experience at our dealership, CLINEAC2001. We take customer care very seriously at John L Sullivan Chevrolet and we assure you that we are truly dedicated to rectifying this situation. To that end, we would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 04, 2018

2018 Equinox If it wasn't for Justin Arbis and Ron Hutchinson I would of went elsewhere. Great salesman and knowledgeable Finance that is willing to make it work! More

by Jweber2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hutchinson and Justin Arbis
Aug 06, 2018 -

Roseville Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 04, 2018

Silverado LT Purchase I’m not sure buying s new vehicle should ever be described as an awesome experience. However, that being said, the selection was incredible, straightf More

by TMMJENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam LaBare
Aug 06, 2018 -

Roseville Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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