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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

August 10, 2018

Salespeople need to be trained on how to show you items the With the car by the salesman, however they could find it and I now have to pay over $100.00 for one. I spoke to the sales manager and he told me he w More

by ALCALISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Wilson, Nesterchuk, Sevy Vega
Aug 12, 2018 -

Roseville Chevrolet responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 09, 2018

LIES LIES LIES Lied too about features that were supposed to be on the car that were not. Salesman made test drive just around the auto mall. Should have checked o More

by DRUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duan, Robert
Aug 09, 2018 -

Roseville Chevrolet responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 09, 2018

Great Experience We scheduled an appointment with Justin and drove off in our dream car. It was an enjoyable experience. I appreciate the care that was taken while dea More

by MPEREZ581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 09, 2018 -

Roseville Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 09, 2018

Friendly and experienced I was met in a timely and friendly manner for my oil change. The young man handling my car was courteous and well experienced as i had a small problem More

by PROF5433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Rouda
Aug 09, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from John L Sullivan Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 09, 2018

Service quick and on time as estimated. Service department supplied service on a timely basis. They did my 20,000 service a required on the service list. I would recommend their services. More

by JOELD373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coby Bell
Aug 12, 2018 -

Roseville Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 09, 2018

One word "Awesome" For best deal and awesome car buying experience, everyone must buy their cars at John L Sullivan Chevrolet. Ask for Vinny, he is the best salesman ver More

by VINAYAKVISHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny and Randy, Joy Sanders
Aug 12, 2018 -

Roseville Chevrolet responded

I am happy to hear your time spent with Vinny was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 08, 2018

Had an awesome expirience purchasing my new Colorado Everyone from the sales guy to the lady that delivered the car and everyone in between was great. Top notch service from beginning to end. If my next More

by MARVATLARGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 08, 2018 -

Roseville Chevrolet responded

John L. Sullivan would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 08, 2018

Better outcome then I thought I went in looking for a car with all I had, down payment, trade in and a good credit score, my first car pick sadly didnt work out, however a good 6 g More

by CRYSTALBABYROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon helped me first abd I appreciated his kind approach, also Randy he's a tough guy but very sweet and made my feel better when anything scary came up, also Danny and Ron in finance amazing guys!, Greg Dyson
Aug 08, 2018 -

Roseville Chevrolet responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at John L Sullivan was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 07, 2018

Very helpful Everyone that we Dealt with was very helpful. This is the second car we thought from John L Sullivan Chevrolet. We are very happy with the service tha More

by R.M.WIN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall, Robert And Ron
Aug 07, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 07, 2018

Timely Service I had an engine light pop up on my car, I took it in and Paul took a look and found that the issue was covered under my warranty, so they replaced the More

by CHARITYBUYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez, Paul Buys
Aug 07, 2018 -

Roseville Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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