Roseville Chevrolet

Ripped off Cost me $120 to get my radio diagnosed I have a 2007 Chevy Silverado my right side speakers come on and off intermediately they said they all had to b Cost me $120 to get my radio diagnosed I have a 2007 Chevy Silverado my right side speakers come on and off intermediately they said they all had to be replaced and that the wiring is all bad speakers work fine they come on intermittently they're working right now on their own it's probably just a loose wire and the sales rep he never came to the phone to tell me what was wrong it was someone else that had nothing about the diagnosis ripped off had I have let them replace the speakers they would have replaced good parts rip off More

Service was done quickly and accurately Everything was great! Service advisor Mark E Rodgers was extremely helpful and friendly! My car was finished in under an hour as promised! New coffee Everything was great! Service advisor Mark E Rodgers was extremely helpful and friendly! My car was finished in under an hour as promised! New coffee selection is good too! More

Buyer I spent 7 hrs here trying to buy this jeep. That's way to much time. I told them what I can spend and he just ignored that. Going on no on trying to g I spent 7 hrs here trying to buy this jeep. That's way to much time. I told them what I can spend and he just ignored that. Going on no on trying to get me to spend more than I can afford. I don't like that. He doesn't know what the word NO means. I will never buy a car from john l Sullivan again. Sales personal are way to pushy More

My windshield washer did not work. The windshield washer still does not work, very disappointed in the service. I would think it woud be tested before releasing the car to me. The windshield washer still does not work, very disappointed in the service. I would think it woud be tested before releasing the car to me. More

oil Change & window repair I got my oil changed & window fixed in about 6 hours which isn’t too bad. Everyone was friendly. I had a really Good experience. I got my oil changed & window fixed in about 6 hours which isn’t too bad. Everyone was friendly. I had a really Good experience. More

A'right Initial arrival and sale... good. Two days later we brought them the check,not good. Poor service just two days after spending $26,000. During the Initial arrival and sale... good. Two days later we brought them the check,not good. Poor service just two days after spending $26,000. During the sale day (6 long hours) they were attentive, kind, interested, kept making sure we never felt dropped for any length of time. Two days later we brought in the entire car amount via check from Credit Union because the rate was better... we sat at a table for 30 minutes before anyone came to us AT ALL. Then we were left at the table 2 different times up to 10 minutes each... abrupt, rude, done. Meanwhile, the place was FULL of sales agents.. one other customer whom actually may have been a wife of a sales agent. They walked back and forth, no engagement, not check in, nothing. Incredibly rude and with each moment passing I felt more and more snowed. We are now TWO weeks out and still awaiting the additional key fob promised. No call, no status update... just incessant emails to "WRITE A REVIEW" through automated email system. Disappointing at best. More

Great Work Great work and efficient. Mark was thorough with explaining my service and met me to tell me personally regarding my service. That was great customer Great work and efficient. Mark was thorough with explaining my service and met me to tell me personally regarding my service. That was great customer service. That's why I always buy my vehicle here More

Nuclear option My car was serviced in the amount of time they stated at the beginning which is really important to me. The waiting area was large and comfortable and My car was serviced in the amount of time they stated at the beginning which is really important to me. The waiting area was large and comfortable and the bathrooms were clean. The staff was friendly and efficient. However upon returning to my car I received and unpleasant surprise. As I opened the door and sat down there was a very foul smelling odor. When I say foul I mean that if I commited some major atrocity in my life and was unfortunate enough to be turned away from the pearly gates and sent to eternal damnation I would imagine that Lucifer himself could only be the author of such a vile rendering of filth. It smelled as if someone was hung over and had an infected anus. It was so potent that I quickly got out of the seat to ensure I had not sat in any fecal matter. Once I knew the seat and floor were not contaminated with the vile blue soup of the ever avoided port-a-potty I quickly scanned the area for the author of such an undeserved prank. Alas the victor was displaying a previously forgotten form of self control and was able to contain their own laughter. As the nuclear option in the form of rank methane slowly dissipated so to did my anger. Well played maintenance person... well played. 4 stars for the great service minus one star for the face melting flatulence. Good day More

Wonderful experience and amazing people! This dealership is amazing. They got my mother and I out of bad leases and into two new cars that are perfect for us and for our families. They went a This dealership is amazing. They got my mother and I out of bad leases and into two new cars that are perfect for us and for our families. They went above and beyond to help me find the perfect car and were incredibly helpful and kind all throughout the paperwork process. Finding a car previously was extremely stressful especially with my husband being done due to military orders but this dealership was awesome and made it fun and easy! I can’t thank them enough for how far they were willing to go to make my experience very great! Will only be using this dealership to buy our future cars. More

Was treated very well I was treated very well by every one ,even the the driver that took me home and picked me up for the return to retrieve my car . BRUCE I was treated very well by every one ,even the the driver that took me home and picked me up for the return to retrieve my car . BRUCE More