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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

September 06, 2018

So far so awesome.. I arrived at John L Sullivan having a good idea of what model vehicle I hoped would work for my special needs. I required a car that could handle spe More

by ELAINELAST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle DeVore, Curt Thomas, Randy Hutchinson
Sep 07, 2018 -

Roseville Chevrolet responded

Elaine, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 06, 2018

An Amazing Labor Day Weekend Experience I worked with La Princess in Sales and Danny with Finance and both were honest, knowledgeable, and extremely helpful. As someone who doesn't like the More

by PCARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaPrincess, Danny.
Sep 07, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 05, 2018

Cheap xxxxx I bought a 2017 corvette and the oil light was at 1 %. . Also when I purchased the car the salesman didnt even put a half tank of gas in it. I called More

by TMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kellen Greene
Sep 05, 2018 -

Roseville Chevrolet responded

It’s concerning to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 05, 2018

Bigtime Downer Brought my truck in for service and it was fixed and given back to me to get back to work . Im very happy and will definitely come back . More

by airforceonehvac23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Sep 05, 2018 -

Roseville Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 05, 2018

I didn't get taken care of as well as I thought. I felt they had other more important things to do besides helping me (the customer). They also forgot to schedule follow up appointment for the other More

by Nonash916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White
Sep 05, 2018 -

Roseville Chevrolet responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 05, 2018

Reliable, Professional and just Good people!! Form the the day I bought my car and every time I return for service. John L. Sullivan has been there for me! Thank you for the special care you show More

by Abril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Sep 05, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to share your kind words about your experience at John L Sullivan Chevrolet! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 05, 2018

Great job!!! I'm very satisfied with my experience everyone was very nice and accommodating and I would refer people to you guys thanks again my son is happy to. More

by GREGORYANGELA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Quezada, Juan Rodriguez, Coby Bell
Sep 06, 2018 -

Roseville Chevrolet responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 05, 2018

No respect for seniors Service manager was great. But executive mgmt is not up to the task. I was told that JLS offered a senio discount, but on the day I went, there was no More

by Ken ONell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda young
Sep 06, 2018 -

Roseville Chevrolet responded

Thank you for your feedback. Here at John L Sullivan Chevrolet, we pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 05, 2018

Best Dealership Experience Ever! Very accommodating, polite and understanding staff! Will answer all of your questions with the utmost honesty and help you get the greatest deal possi More

by AKIBENIDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Haddad, Daniel Ham
Sep 06, 2018 -

Roseville Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 04, 2018

Always feel welcome at John L Sullivan This is my second time getting a car at John L Sullivan. I really enjoy how helpful everyone is. The team at John L Sullivan always ask if there is an More

by STEPH_1247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ham and Danny Haddad
Sep 05, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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