Back

Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
Contact Dealership

350 Automall Dr

Roseville, CA

95661

Directions

By Type

Showing 1,578 reviews

September 08, 2018

Terrible Service. My truck is 2 years old and nothing that is going wrong is covered under my “extended warranty”. My brakes started making a weird squeaking noise abou More

by DEVIN15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White
Sep 09, 2018 -

Roseville Chevrolet responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 08, 2018

Good Experience All negotiating was done via text message. When we arrived at the dealership to finalize the deal they were ready. LaPrincess Chappell kept the proce More

by JUDyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaPtincess Ruby Chappell and Dominivk Caserta
Sep 09, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 08, 2018

Great service and great price Got the new Chevy Bolt. Minimal haggling and ended up with a fair deal and a great car. Customer service was great. Highly recommend this dealership. More

by GFISHER18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Sep 09, 2018 -

Roseville Chevrolet responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 08, 2018

Excellent over all experience Sales Michael was amazing to get right to what I wanted! Test dive was great, I loved the length of the drive, it sold me. More

by TUFFCOOKIESLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael I forgot his last name is new, I was his first sale:), Jim Ott
Sep 09, 2018 -

Roseville Chevrolet responded

Michael is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 07, 2018

I should have test drive it. I love the this car. It will be a nice tow car for us.. The family is glade I get a car that will be safe for us. It has a lot of air bags. More

by 14MELAVEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitin Gheorghin can not rember the others All was nice, Brian Difede
Sep 07, 2018 -

Roseville Chevrolet responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 07, 2018

Steffi zr2 service My appointment was at 10:15 came early no problem.Didn’t have to wait. The young man who washed the car was awesome! Very detail oriented.Well done. W More

by steffi1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detail guy , Joy Sanders, Penny Case
Sep 07, 2018 -

Roseville Chevrolet responded

What an enjoyable review to read!  It is reassuring to know our staff provided you with a hassle-free and great shopping experience. John L Sullivan’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 07, 2018

Excellent Dealership, Excellent Service We purchased a new Malibu, and we are very pleased with the vehicle. We chose J. L. Sullivan for two reasons: One, we have worked with them for many More

by RPHSHELL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales persons not listed on signed paperwork, Joy Sanders
Sep 09, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 07, 2018

Multi point inspection....... not so much. I took my car into JLS to have an oil change done. I was told that they would change the oil filter top off all my fluids rotate my tires do a multi-p More

by HOLLYTHAYNE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 09, 2018 -

Roseville Chevrolet responded

I'm sorry to hear that your last oil change did not go as smoothly as your previous visits. Thank you for letting us know. Please contact us at your earliest convenience. We look forward to speaking with you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 07, 2018

Return Customer My daughter and I purchased two cars a year ago. I was in an accident and needed a new car fast. Juan Q was out salesman the first time and did us rig More

by Luissha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Quezada
Sep 09, 2018 -

Roseville Chevrolet responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 06, 2018

Great experience Always treated well. Have always come back for a new car. Been dealing with John L Sullivan for the past 20 years go no where else More

by DIANA_ROE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kircher
Sep 06, 2018 -

Roseville Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

...
59
...