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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

October 03, 2018

Awesome customer service I am from Arizona and was traveling to Sacramento. 4yrs back i went to John L. Sullivan as the rear windshield wiper on my new vehicle was loose. Min More

by MARYLOURYDER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda,service writer
Oct 04, 2018 -

Roseville Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 02, 2018

Oil Change for Chevy Volt Made an appointment for Oil Change for Chevrolet Volt for the next day. Came in for oil change and the service and car wash were done in and hour. More

by GAYLEBSKTGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Oct 03, 2018 -

Roseville Chevrolet responded

We appreciate your kind words about our service team. Thank you for choosing John L Sullivan Chevrolet for your vehicle needs. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 02, 2018

Almost miraculous We have a Jeep in our family, and there’s no one who takes better care of it than this Chevy service department! My son drove the car home for just a More

by LRSCHOFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember our advisor’s name
Oct 03, 2018 -

Roseville Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 01, 2018

On time and good job as always . Employees very professional at all levels. The service department has always done an excellent job on every vehicle I have in there. More

by jms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Oct 02, 2018 -

Roseville Chevrolet responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 01, 2018

Not Enough Techs for Volt Repairs Our 6-week-old Volt has been in for 10 days because it was "not able to charge." OnStar diagnosed the problem, we took it in the next day, and it too More

by GVRANCHGIRL
Friendliness
Recommend Dealer
No
Employees Worked With
Pamela Ann Liberty
Oct 02, 2018 -

Roseville Chevrolet responded

Hello we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 01, 2018

Poor service The help was nonexistent hope you like sitting in the waiting room because they’re slow to respond . When you do get your car back it will be dirty a More

by CARLDROIVOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
Oct 02, 2018 -

Roseville Chevrolet responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 01, 2018

2019 Tahoe Travis and all the staff worked hard to get the deal I wanted not what they wanted. It's a great place to buy a car! More

by DJAYKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Newman, Sherry Lawson
Oct 03, 2018 -

Roseville Chevrolet responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 30, 2018

Easy - Easy Great and quick experience. I worked with Max before I came in. I came to JLS from Half Moon Bay because of the great service and deal I received on m More

by RENEE M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Oct 02, 2018 -

Roseville Chevrolet responded

Max, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at John L Sullivan! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 29, 2018

Awesome Had an outstanding experience. The staff is awesome. The sale was quick no hassle at all. Really liked the way customers was treated. Thanks for t More

by VENKAIAH CHERUKURI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Kiran and Robert
Oct 02, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 28, 2018

Definitely wouldn't go back Had to go back to the dealership four or five times to resign the contract, finally after they shotgunned my credit got me approved with a high apr an More

by DUBB909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamal Saries
Sep 25, 2018 -

Roseville Chevrolet responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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