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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

October 10, 2018

Cyndi palacio Everyone on very nice helpfulbut they could have sent my truck tru the car wash they did not even ask but that is ok I did not mind but would have bee More

by CYNDIK-PALACIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the names but whoever I came in contact with was very nice The only thing was after my truck was serviced they could have sent the truck thru the car wash, Jamal Saries
Oct 11, 2018 -

Roseville Chevrolet responded

Hello, and thank you for choosing John L Sullivan Chevrolet for your automotive needs. Our goal is for 100% customer satisfaction, and it seems we fell short at your last visit. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 10, 2018

Fast, quality work Tom was an excellent service rep after we had a previous not-so pleasant service experience with the truck returned back to us still with a knock in t More

by TIMMENICUTCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 11, 2018 -

Roseville Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 10, 2018

Great service Mark Rogers took good care of me even though I am from out of state. Professional and caring service. Everyone there was helpful. Service was provided More

by mcampbell113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rogers
Oct 11, 2018 -

Roseville Chevrolet responded

Thank you for your kind words about Mark and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 10, 2018

Excellent and Efficient Service The service writer was attentive, accurate and professional. I was taken care of promptly. All my questions answered. Steve got me the information I w More

by NGREEN1100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Oct 11, 2018 -

Roseville Chevrolet responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Steve is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 09, 2018

Very fast turn around. Called to get my truck worked on Monday. Had several things I had to get fixed. Took it in after work. Got to dealer around 5pm. Left it over night. N More

by GARYLPACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Oct 10, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from John L Sullivan Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 09, 2018

Much ado about nothing Drove many miles to purchase car at fair price. I was rushed, only given one key, and told 2nd key would be mailed to me. Later, via terrible commu More

by Sad but true
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Serg R., Joy Sanders
October 09, 2018

Courtesy shuttle The wait time for me to get a shuttle ride back to my house was 2 hours. No one was telling me what was going on. More

by STARRYNIGHT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t even remember names
October 09, 2018

Horrible customer service! What can I say I keep going in there complaining about not being able to see my dash lights in the daytime. You keep telling me the modular has to war More

by JAYNER221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney
October 09, 2018

Great Service! ! Scheduling service appointment was easy! Matt in service got my Tahoe in and out with no problems! Clearly explained my inspection and no surprises More

by PAUL.HERNANDEZ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 10, 2018 -

Roseville Chevrolet responded

Paul, thank you for writing about your visit with us! I am happy to hear that Matt was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 08, 2018

New car purchase We purchased a new car from JLS and their entire team did a great job! I would definitely recommend them to anyone considering a new vehicle. More

by CHAROL3638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaPrincess in Sales & Sherry in Finance, "JR" O'Grady
Oct 10, 2018 -

Roseville Chevrolet responded

Thank you so much for this wonderful feedback. It’s delightful to know that our team did a great job in assisting you during your experience. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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