Roseville Chevrolet

Very friendly and personable people. Everyone was very friendly and not the pushy sales people you expect at a car dealership. They answered our questions and seemed very knowledgeable ab Everyone was very friendly and not the pushy sales people you expect at a car dealership. They answered our questions and seemed very knowledgeable about the car. Everyone treated us with respect and worked with us to get the best deal. We would highly recommend John L Sullivan Chevrolet to everyone. Dyson was a delight to work with - funny, sincere, and not pushy. More

Staff The entire staff was great. my experience with the Colorado is going great and I am looking forward to driving more. I am a Chevy person. The entire staff was great. my experience with the Colorado is going great and I am looking forward to driving more. I am a Chevy person. More

it was great! They couldnt isolate the prkblem but i left It was great! They couldn't isolate the problem but I left feeling like my care was safe to drive. We have always bought and brought our vehicles here It was great! They couldn't isolate the problem but I left feeling like my care was safe to drive. We have always bought and brought our vehicles here and will continue to do so. More

Walked in thinking i couldnt do it, but they made it happen! I had talked to max about getting a car for a while, and finally the need came. I came in and as a first time car buyer i got a less than 6% interest I had talked to max about getting a car for a while, and finally the need came. I came in and as a first time car buyer i got a less than 6% interest rate! More

Friendly and Helpful Everyone was very nice and seemed to try hard to help us get what we wanted, and our sales person, Cameron Ferro, was bomb! Highly recommend. Everyone was very nice and seemed to try hard to help us get what we wanted, and our sales person, Cameron Ferro, was bomb! Highly recommend. More

Open communication The internet sales manager and the finance person could have done a better job. The internet sales manager removed the "Lo Jack" and "Dent Care" optio The internet sales manager and the finance person could have done a better job. The internet sales manager removed the "Lo Jack" and "Dent Care" options in order to match my price quote. The change in options were never communicated during the negotiation process. It was only during the financial papers processing, I came to know about it that too by luck. The trust factor was lost when this incident occurred. The "portfolio elite" service contract was sold to me stating that I just have to pay $1 per day for 48 months (ie) $30 per month. So my monthly installment amount moved up from $556 to $586. However the credit union that is financing my car mentioned that if the service contract price ($2064.00) was removed, my monthly installment would be $541 and not $556. Incorrect numbers were provided in convincing me to purchase the service contract. More

Ingaged and friendly I came in for a routine service and two warranty issues. The service and one warranty issue were resolved quickly and efficiently. The resolution of I came in for a routine service and two warranty issues. The service and one warranty issue were resolved quickly and efficiently. The resolution of the second warranty issue was scheduled to be resolved at my convenience. All in a very professional manner. More

Great Service Brought my new pickup in for the first oil change. I was early for my 7:00 am appointment along with several others. The service writers were with me Brought my new pickup in for the first oil change. I was early for my 7:00 am appointment along with several others. The service writers were with me within a few minutes of opening. Pickup was completed at the time they promised. All fluids including the DEF were checked and topped off. Thank You for an excellent experience. More

The best service dept!!! Since the first day I came to John L Sullivan for service, I felt I was in the right place and my needs we’re being addressed to the fullest. And over Since the first day I came to John L Sullivan for service, I felt I was in the right place and my needs we’re being addressed to the fullest. And over the extent of our relations they have always made my concerns important and made me feel like family. This is something that’s few and far between. They have earned my respect and trust and the customer service is impeccable and I couldn’t see going anywhere else! Thanks so much... More

Replace defective tire I needed a tire replacement. Was not in stock, so was ordered. The next day, the tire was not delivered as scheduled. The Service Tech came to my r I needed a tire replacement. Was not in stock, so was ordered. The next day, the tire was not delivered as scheduled. The Service Tech came to my rescue by demanding the supplier deliver a tire immediately, which they did. Very oriented to customer service! Thanks for allowing me to make a previously scheduled trip to Reno. More