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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

November 02, 2018

Top Notch Service Always professional, up front and honest. I never have to worry that my vehicle is anything but perfect and ready for the long haul ahead. More

by LAUZIEREWILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Nov 02, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 02, 2018

Amazing and friendly They did everything to help get my needs met. From patience to understanding and accommodating everything I wanted. Went above and beyond to complete More

by GREENLEE09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Johnson, Juan Rodriguez
Nov 02, 2018 -

Roseville Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 02, 2018

2018 Malibu LS Great service from Elizabeth and Dyson. I came back to this dealership due to last attempt for car. They tried hard and worked all that they could, an More

by NEONNAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dyson
Nov 02, 2018 -

Roseville Chevrolet responded

At John L Sullivan Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 01, 2018

Relaxing I walked Dan explain to the salesman what I wanted. He was more than helpful I felt no pressure whatsoever through every process of the sales. More

by Kduran63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Carney, Greg Dyson, AJ Jam, Keith Ellison
Nov 01, 2018 -

Roseville Chevrolet responded

Thank you for your great review! We're glad to have on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 01, 2018

Professional and very friendly Everyone that I dealt with on that day was very professional and welcoming. All staff were Friendly. I walked out with the exact car that I wanted and More

by Buffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
La Princess and Serg Rybakou
Nov 01, 2018 -

Roseville Chevrolet responded

Your compliments and kind words mean so much to us and our team, Buffy! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 31, 2018

Amazing Vehicle and Amazing Crew Thank You J.R. I have purchased all of my cars from J.R. for the past 15 years. I am unbeliveably happy with my beand new 2019 Chevy Subruban Z71 Midnight Edition. More

by MATT.CAPLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"JR" O'Grady
Nov 01, 2018 -

Roseville Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from J.R. and the rest of the team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 31, 2018

The good, the bad, and the ugly. I am giving a mixed review due to very mixed results. I'm my opinion this is a good shop with SOME great folks. There are exceptions. More

by MFMCGUINNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Sanders, Penny Case
Nov 01, 2018 -

Roseville Chevrolet responded

We are disappointed to see that we did not earn a 5-star rating. If you would like to discuss in what ways we can improve in order to earn those additional 2 stars for your next visit, please reach out to us directly. We look forward to hearing from you. Thank you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 31, 2018

Complicated problem Great solutions Courtney, Amanda And Penny were wonderfully helpful in keeping in touch and working out all difficulties. The Volt was in and out for a week and Penn More

by MMCKK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney and Amanda, Penny Case
Nov 01, 2018 -

Roseville Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with our staff was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 31, 2018

Fair and friendly Great inventory and eager to make a sale. Able to get a car with the features we wanted without any sort of dealer trades. Friendly More

by OLIVER916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede
Nov 01, 2018 -

Roseville Chevrolet responded

We love hearing about customers that have a terrific experience at John L Sullivan. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 30, 2018

Urgent need of an oil change. They were fast, efficient and courteous. Meet my maintinace needs & acknowledged future maintinace concerns. I can't recall the names of whom assisted More

by zyasia126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant recall names, yet everyone was excellent!
Oct 30, 2018 -

Roseville Chevrolet responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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