Roseville Chevrolet

Service Technician Very Responsive The service technician greeted me for my appointment and was very helpful in verifying the appointment I made to have my oil changed and tires rotated The service technician greeted me for my appointment and was very helpful in verifying the appointment I made to have my oil changed and tires rotated. I told him that I had a slow leak in my right front tire and wished that it be repaired. He came to me in the waiting room and told me that there were 2 nails in the tire and one was so close to the edge that it could not be repaired and asked if I wanted to have them install a new tire. I responded no since I normally have all of my tires replaced at one time at the local Costco. More

Great service She was very professional, nice and polite. She kept me informed on everything, like how long it would take and called when my car was ready. She was very professional, nice and polite. She kept me informed on everything, like how long it would take and called when my car was ready. More

Best Car Buying Experience I’ve Ever Had The staff at John L Sullivan were some of the best sales people I’ve ever worked with. Allen Thompson the car salesman was so friendly and helpful an The staff at John L Sullivan were some of the best sales people I’ve ever worked with. Allen Thompson the car salesman was so friendly and helpful and answering all my questions. Justin Arbis our asst. sales manager was so willing to work with us. I never once felt pressured or pushed around and I always felt that my voice was heard. Sometimes as a woman buying a car can seem like you’re getting taken advantage of but the staff at John L Sullivan in Roseville never gave off that impression. I not only left with the new truck I always wanted, but I left feeling confident I got the best deal around. The next time I purchase a vehicle it’s going to be from John L Sullivan Chevrolet in Roseville. More

Service Made an appointment for a ticking on my car with Steve got me in found the problem an got me back on the road quick Made an appointment for a ticking on my car with Steve got me in found the problem an got me back on the road quick More

My review of John l. Sullivan in Roseville, Ca. John l. Sullivan is a great place to by a car. The service you get is top notch and they work with you to get you on the road in your new or newer car John l. Sullivan is a great place to by a car. The service you get is top notch and they work with you to get you on the road in your new or newer car happy and satisfied. More

Friendly service It's nice to get friendly service. Courtney was very nice and seemed to care about making sure my car was fixed. Girls at the cafe were friendly too. It's nice to get friendly service. Courtney was very nice and seemed to care about making sure my car was fixed. Girls at the cafe were friendly too. More

Great deal on a new Silverado I have purchased several cars from John L Sullivan and this purchase was one of the best! Thanks for making it easy and getting a great deal. I have purchased several cars from John L Sullivan and this purchase was one of the best! Thanks for making it easy and getting a great deal. More

Awful Service Another awful day with JLS. I called on a Thursday to make an appointment for Monday for an oil change and to have a key made. I was told they would h Another awful day with JLS. I called on a Thursday to make an appointment for Monday for an oil change and to have a key made. I was told they would have my car a few hours. I dropped my car off the night before so that my car could get in first. I received a call from Courtney who was assigned to me in the morning. she spoke to me about the key being made.I asked her about my oil change and she said "what oil change" not only did I make the appointment for an oil change but when I dropped the car off they have you fill out a form on the envelope where you leave your keys on what you are having done to your car . She calls me back at 10:45 and nothing has been done to my car. she said that someone has to go to Sacramento to pick up my key. If my appointment was made on Thursday why wasn't this done before Monday? or better yet why wasn't this done first thing this morning? This is why I left my car overnight. I couldn't make it any easier for them. I told her since i was quoted a few hours i definitely wasn't planning on having my car gone all day and at the latest I needed it by 3. Long story short I got my car back after 4;30. Another epic fail from JLS. I am so tired of this. As long as I stay in Roseville I will never purchase another car from John L Sullivan. This service department just can NOT get it together. More

Very happy I am very happy that John L. Sullivan of Chevrolet got me into anther vehicle. This is my fourth purchase so far on a vehicle. I am very happy that John L. Sullivan of Chevrolet got me into anther vehicle. This is my fourth purchase so far on a vehicle. More

extremely satisfied Staff was very friendly, courteous and polite. No high pressure. They worked diligently to meet my needs and provide the car I was looking for. Follow Staff was very friendly, courteous and polite. No high pressure. They worked diligently to meet my needs and provide the car I was looking for. Follow up after purchase was excellent. More