Roseville Chevrolet

Incompetence Brought my truck in due to a stabilitrak issue. I have had them before with my truck but this time, it was running a lot rougher. After a day and $2 Brought my truck in due to a stabilitrak issue. I have had them before with my truck but this time, it was running a lot rougher. After a day and $210.00, it was determined that I had a lifter issue and would cost $3000.00 to fix. I decided on not fixing it, but when I took my truck, it was running twice as rough, and the oil dip stick was not put back in correctly, and was flopping back and forth, because they pulled the valve cover. I replaced a coil pack to my #4 plug, that was missing, and that fixed the problem. Decided that after 250K miles, I purchased another new vehicle, but not at John L. Sullivan. More

Great Everyone was friendly and helpful. I got a the price I wanted on a brand new car, i felt like they listened to what I wanted, and I left happy. Everyone was friendly and helpful. I got a the price I wanted on a brand new car, i felt like they listened to what I wanted, and I left happy. More

Amazing Dealership What a fantastic experience!! Great customer service. One of the quickest most amazing car buying experiences I have ever had!! I will buy again from What a fantastic experience!! Great customer service. One of the quickest most amazing car buying experiences I have ever had!! I will buy again from Jamal Saries. The Finance lady was also wonderful! This dealership is worth going to! More

great service The staff at the dealership is friendly and courteous to me all the time. I have not had a bad experience with the dealership. I must emphasizes that The staff at the dealership is friendly and courteous to me all the time. I have not had a bad experience with the dealership. I must emphasizes that the two that work in quick Lube are the best Matt and Mark always treat me like I am important. Pam is great as well she is a service advisor who cares. More

Good buying experience. Good buying experience although I did have a misunderstanding about the year of the vehicle when it was built. At first salesman told me it was a 2017 Good buying experience although I did have a misunderstanding about the year of the vehicle when it was built. At first salesman told me it was a 2017. When I arrived at the office and started doing the paperwork I was told there that the vehicle was a 2015 when I looked at the manufacturer sticker on the vehicle door it stated 6 / 2014. Also when I took the vehicle home there was vibration coming from the tires and a thumping noise at low speeds when driving. I Took the vehicle back to the dealership lot they said that they would take care of the problems. Didn't quite understand it at all about when the vehicle was supposedly built. Other than that everything was great. More

Exelente atencion Exelente trato por parte de todos y cada uno de los trabajadores por los cuales fui atendido desde el inicio hasta el término de mi transacción por mi Exelente trato por parte de todos y cada uno de los trabajadores por los cuales fui atendido desde el inicio hasta el término de mi transacción por mi parte yo Juan machuca recomiendo ampliamente esta sucursal... More

very nice The Salesman, Max, was so nice and accommodating. The was the best experience when buying a car. They listened to my wants and needs and made it hap The Salesman, Max, was so nice and accommodating. The was the best experience when buying a car. They listened to my wants and needs and made it happen. More

Nice, honest Folks! Honest folks. Will work hard to make it happen for you! Go see Chad Jackson. They wont waste your time. Nice selection too. Love my new Jeep! Honest folks. Will work hard to make it happen for you! Go see Chad Jackson. They wont waste your time. Nice selection too. Love my new Jeep! More

Refused to provide an alignment report. At the time of my last oil change at Placerville GMC, I was informed that my tires were wearing unevenly and needed immediate attention. The tech at t At the time of my last oil change at Placerville GMC, I was informed that my tires were wearing unevenly and needed immediate attention. The tech at the shop informed me that the truck was never aligned after the installation of an aftermarket leveling kit at Roseville J.L. Sullivan. I called the service manager to nnform him of the issue. I asked for an alignment report and a part number of the leveling kit they installed. I was told that it was sub contracted to Rich’s Tire Barn and that I would get the alignment report and a part number of the leveling kit for my records. After waiting two days I called back and was told they don’t have record of the report and they are not sure what part was installed. I was also told that my tires were worn because of my driving habits and they would do nothing about the issue. I still don’t have a part number and worn tires at the start of winter. Looks like I got worked on this deal. I will not be returning to this dealership or service center for anything inn the future More