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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

December 17, 2018

Over priced Highest price for service I have encountered from a domestic or foreign dealership in California or Nevada. Cost to me for an actuatot for heater ven More

by RUBOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Jan 15, 2019 -

Roseville Chevrolet responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 16, 2018

Bought a car I was not really looking to buy that day...but I was treated very well while browsing....and an offer came up that was just right More

by CHER6890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Dec 17, 2018 -

Roseville Chevrolet responded

We appreciate you for letting others know about your experience at John L Sullivan Chevrolet. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 16, 2018

Looking out for customer Amanda Young is our service advisor and has been for a short time, but she gets it. My family and I have been customers of John L. Sullivan for many More

by TROY R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Dec 17, 2018 -

Roseville Chevrolet responded

Reviews like yours are truly a breath of fresh air! Amanda is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 15, 2018

Staff They all are great staff super friendly and very informative. They treated me very well ! Was respectful and they finished the work fast. They are all More

by CARMENS.PARADISE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Quezada, Greg Dyson, Chris Kircher, David Rodgers, Jamal Saries, Paul Boucher
Dec 17, 2018 -

Roseville Chevrolet responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 15, 2018

Sullivan is Fantastic! Jimmy Ott and his sales crew are very helpful and friendly. The salesman helping me was Daniel, and he was very understanding to our needs and wants o More

by DOMINGUEZEVAN777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ott
Dec 17, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a great experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 14, 2018

Poor customer service from the service advisor went to have the ecm tested because at my last replacement of my battery 10/01/18 the ecm was not bolted down to the battery. I drop around in town a More

by webnme2
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jared,
Jan 15, 2019 -

Roseville Chevrolet responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 14, 2018

Buying a new car. Great experience I loved getting my new car. John L. Sullivan had the exact car I found online. I showed them the VIN number and they found the car. More

by DEVANEEQUARESMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaPrincess
Dec 17, 2018 -

Roseville Chevrolet responded

Congrats on your new car! Taking the time to leave this review means a lot to us. Thank you for letting us know how your experience was and for choosing John L Sullivan Chevrolet. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 13, 2018

Disappointing experience I recommend you avoid this place. They pretend to care about you until you buy a car. I bought a used car from Peter and Denarius. They will pressure More

by LEOSANTOS983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Sullivan
December 13, 2018

Camaro Everything went great with the experience I had. My sales guy Kyle was very helpful and knowledgeable. He helped me throughout the process and was fan More

by RBCZ71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in sales, Vito Ballestrasse
Dec 17, 2018 -

Roseville Chevrolet responded

We feel so grateful that you chose to come to our dealership. It's wonderful to hear Kyle was helpful and knowledgeable during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 12, 2018

Horrible I just bought a car off The lot and it’s already h Very disappointed with the outcome of my purchase. I shouldn’t have. My check engine light on I haven’t been notified about my door panels and my remo More

by KORI.S916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed
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