Roseville Chevrolet

HONEST & Helpful Went in for an oil/filter change and happened to mention once in a while that when it was cold "Click-Click" when trying to start. Then ran perfectly Went in for an oil/filter change and happened to mention once in a while that when it was cold "Click-Click" when trying to start. Then ran perfectly all day off and on. Being know to the service folks, been doing business there for years, he brought the new Service Manager over and in introduced me. Short story, tested the battery and checked connections free. Test showed battery in sad shape ( it was 5 years old) so offered to sell me one (of course) and install free. I declined and he said "Understand". Departed and thought it over as Costo less expensive for batteries but returned and had them install one. Yes, more expensive, but was once again impressed with honest and correct analysis . More

Finding new roads! Thank you for you support! Summer is a great time to be in a Chevy Silverado built like a rock getting everything you need all pact in one truck,thank Thank you for you support! Summer is a great time to be in a Chevy Silverado built like a rock getting everything you need all pact in one truck,thanks again! More

No pressure and very relaxed atmosphere I walked in at 630PM purposely to avoid the high pressure sales and knowing they would not have time to put me in a new car. Funnily enough, they did! I walked in at 630PM purposely to avoid the high pressure sales and knowing they would not have time to put me in a new car. Funnily enough, they did! I enjoyed my salesman’s approach and it was really more about going through the paces with checking on my trade in and penciling out the deal. In the end I got a price $500 below where I was anticipating and kept my original car for a private transaction with my smog check mechanic instead. I have bought new cars from local Subaru, Dodge, and Honda dealers and so I was quite jaded by those experiences. John L Sullivan treated me very well and basically made this the best new car buying experience I have had. I love my new Chevy Bolt too, it’s a great car. The box of cookies was a very nice touch and came across as sincere. I highly recommend them and will recommend them to friends and family. More

From a recall to great service I was a good gay at John L. Sullivan Chevy. I went in for a simple factory recall. I asked about a easy service . oil change, filter, rotate tires che I was a good gay at John L. Sullivan Chevy. I went in for a simple factory recall. I asked about a easy service . oil change, filter, rotate tires check thing out. My service writer reminded me that I had some certified services coming to me because I bought my truck from them. So hoe cool was that. More

Got me in and out in time for my appointment. Was told my tires had to be ordered and would be in on Wednesday, they called me on Monday and told me tires just arrived, they got me in and out. No Was told my tires had to be ordered and would be in on Wednesday, they called me on Monday and told me tires just arrived, they got me in and out. No problems here, I will absolutely do all my service here at John l Sullivan Chevrolet. More

Wonderful & Friendly Staff - Extremely easy to work with! My husband and I worked with Vinny and Randy to find the most ideal truck for our up and coming business. We had very specific needs, and did not want My husband and I worked with Vinny and Randy to find the most ideal truck for our up and coming business. We had very specific needs, and did not want to settle. They listened to what we wanted, put up with my long list, and helped ease us into a brand new Chevy Silverado. We are very happy with our experience, and will come back here for our next vehicle. We were in and out of the dealership in about 2 and a half hours including all the test driving, financing, and going through the perks of our new vehicle. 5 Stars for all of them at the Roseville John L Sullivan! More

Amazing service Everyone at the dealer was very friendly and knowledgeable on the product. The entire process was very smooth and quick with my new car detailed even Everyone at the dealer was very friendly and knowledgeable on the product. The entire process was very smooth and quick with my new car detailed even though it was raining. More

Great employee, great service Travis Newman went above and beyond to help me find the perfect vehicle. It was raining, it was cold, and it was late. Nevertheless he made sure I was Travis Newman went above and beyond to help me find the perfect vehicle. It was raining, it was cold, and it was late. Nevertheless he made sure I was taken care of. Thank you Travis More

With sale lied to, misled and employee incompetence Cassidy. Hi there. Would you please pass this on to your sales manager Justin. Please confirm receipt of this email and your forwarding it to Justi Cassidy. Hi there. Would you please pass this on to your sales manager Justin. Please confirm receipt of this email and your forwarding it to Justin. Joyce did give us a gas card. Which with our H-1 Hummer would get us to Reno. Upon our initial purchase and picking up our half battery charged Bolt on Thursday. I put it on the provided home charger for 13 hours. Upon completion I had a 118 miles range. Reno Peppermill trip 112 miles from our residence. I was a bit surprised with the card 12 amp limits and slow charge rate. Having previously called Colfax Winner Chevrolet and being told that they have operable level 1, 2 & 3 chargers available we headed there. We headed to Winner Chevy half hour and 15 miles out of our way. I neglected to ask IF the level 3 charger was available for my use. We found upon arrival that their level 3 charger was limited for commercial use only. We sat in our car for over three hours for their level 2 charger to get a 126 mile range leaving for Reno an hour before dark. With the mountains to Reno would most surely decrease our Bolts range. I had an extensive conversation with the dealers General Manager Tim Bobzien explaining in detail what we went through with your dealership. Tim referenced that he had heard similar to this from his other customers about your dealership. I told Tim about the upcoming 1/23 new Bolt owners class. Tim said let me know when convenient and he will have an employee give me the same class one on one. His service manager Demetric while waiting spent almost an hour extensively going over ever so much about the Bolt. I told Tim Bobzien the Winner Chevrolet General Manager that in all fairness I could not promote the Tom Sullivan Dealership. I reference your license plate frame and paper dealership promotion. I ask Tim to switch both plates to Winner Chevrolet which he had an employee do moments later. I mentioned to Tim that I would be contacting corporate about just how exceptional his dealership service was in treating a customer in need whom had purchased their Bolt at another dealership. ALL future service on our Bolt will be with Winner Chevrolet as I feel that they are completely trustworthy. Upon our leaving the Peppermill Casino in a week I will be contacting your corporate about the god awful service we received from your Tom Sullivan Dealership on our car purchase. Having had our Bolt for ten days my asking Jennifer to make sure our car had a full charge. Again calling the day prior to pick up to remind on a full charge. Original sales date we leave dealership with less than half a battery charge, same with picking up our car after your having for ten days plus. F. Y. I. the Winner Chevrolet service manager stated while there no Bolt car sales leaves their lot with less than a full charge. Upon his suggestion going to Reno to extend the card range we did not use both the window defroster, or heater. As a result I am sitting here with a major cold. He even took the time in the parts department to show me how various charge points work. Which I will set up upon our return home. Again exceptional service. This trip is the wife’s birthday weekend with a very large suite I booked months ago. Our trip yesterday from Cofax to Reno the wife Mary was scared to death after dark our Bolt main battery power would run out in the mountains after dark. Yesterday was our first drive with our new Bolt having it in your shop since purchase. The stress that your dealerships employees incompetence has been like a nightmare. My computer skills are very exceptional. As you will soon find out when I go on line about my worst ever car experience at 70 years of age in ever buying a car. It should not be like this. I was lied to since the moment I set foot in your dealership. Russ Bebout Cc. Tim Bobzien Winner Chevrolet General Manager More

Best experience ever This was the best car buying experience I’ve ever had. Max, my dealer was awesome. I never thought I would end up in a brand new car as I’ve always bo This was the best car buying experience I’ve ever had. Max, my dealer was awesome. I never thought I would end up in a brand new car as I’ve always bought used. But why not?! The whole process, how Max listened to what I wanted, and when I thought he forgot all about me, he calls me like I have a car I think u might like, it has most of what you want. And Bam! There’s Charley! Yes I named her Charley. She’s beautiful and I’ve never been more in love with a car. Even waiting for finance and just seeing how hard Max was working to make sure I left satisfied. It was great. Definitely going to recommend this place to my family and friends! More