Roseville Chevrolet

Warranty repairs The service department has really turned it around. I was not happy with my last visit here and was never coming back, they asked me for another chanc The service department has really turned it around. I was not happy with my last visit here and was never coming back, they asked me for another chance and I agreed. Glad I did, Ed my advisor was really great to work with. Kept me informed, took care of getting me a rental in my home town and making sure my vehicle was completely taken care of. Thanks again. More

This was my Everyone was polite at John Sullivan service , it was the first issue I have had with my vehicle and they were quick with determining the issue which Everyone was polite at John Sullivan service , it was the first issue I have had with my vehicle and they were quick with determining the issue which is a software issue with On Star and I have to wait for them to make an update and they will contact me when they do have an update, I don't have enough miles on the new Sonic for it to need recommended services yet but I will return to John Sullivan when I do need service.This was covered under warranty More

Terrible service and employees Service department is the worst, I’ve been overcharged twice by Mark, he’s unprofessional and has no social skills. Also it’s very unorganized and cha Service department is the worst, I’ve been overcharged twice by Mark, he’s unprofessional and has no social skills. Also it’s very unorganized and chaotic, waited 20 minutes just to drop off truck for oil change. I bought a 50k truck from them 3 years ago and this last service will be my last time ever going to John L Sullivan Chevrolet. More

Easy and enjoyable I have been driving for 53 years. In that time I have had the opportunity to have many cars serviced and repaired at many different facilities. John I have been driving for 53 years. In that time I have had the opportunity to have many cars serviced and repaired at many different facilities. John L Sullivan Chevrolet in the Roseville Automall has been the best for knowledge, cleanliness and friendliness. More

annual service I'm a little bit satisfied with the service from my last visit and I am satisfied with how my service advisor helps me. But there are still some old i I'm a little bit satisfied with the service from my last visit and I am satisfied with how my service advisor helps me. But there are still some old issues in my car that needs to fix again... especially the belt weather-strip in all four doors. More

Great products. Poor sales experience. This was my first new car experience. I bought a Premiere Chevy Bolt EV. It was not cheap. I was ensured a good deal, but my sales experience was poo This was my first new car experience. I bought a Premiere Chevy Bolt EV. It was not cheap. I was ensured a good deal, but my sales experience was poor. If I were to do it again I would be prepared to away if I felt taken advantage of, if I wasn't being respected, or if there were no concessions made by the dealership. I learned from this experience and it will shape the way I make future vehicle purchase. Do your homework on your vehicle. Decide on your price, financing duration, monthly payment, and interest. If they don't add up then ask for clarification. If it doesn't make sense then walk away. Good luck to you. More

great Mark was very kind and explained everything to me in detail. The service was easy and efficient. The establishment was clean. The cashiers were very f Mark was very kind and explained everything to me in detail. The service was easy and efficient. The establishment was clean. The cashiers were very friendly. More

Always a great experience Since John L Sullivan took over the old Saturn Dealership back in the mid 2000s I have been using them for all my service and repairs. Back in July I Since John L Sullivan took over the old Saturn Dealership back in the mid 2000s I have been using them for all my service and repairs. Back in July I purchased a previous leased 2016 Chevy Cruize. I was due for my first service since the purchase. I contacted Steve White as I always have and came in at the beginning of the new year. He got me in and had some basic maintenance done. While there they found I had a leak and repaired it. Luckily everything is still under warranty. I was in and out in a relatively short time. My compliments to Steve White and the crew at John L Sullivan. More

Great service and found what I needed. Walked in, got help right away and found what I needed instantly. Employees treated me with respect and made sure I was happy with what I was getting. Walked in, got help right away and found what I needed instantly. Employees treated me with respect and made sure I was happy with what I was getting. More

So far so good While the day spent at the dealership was long but it gave me time to completely consider my choices. So far the Bolt has been a great car to drive bu While the day spent at the dealership was long but it gave me time to completely consider my choices. So far the Bolt has been a great car to drive but I'm having problems with charging. The response to my concern was very good and we'll see how the follow up appointment goes. I will be disappointed if there is a charge for evaluating the problem since this is a brand new car and should have come to me in perfect condition. More