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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

January 29, 2019

Historic Experience! I am seventy years old and in 1977, the last time I bought a car from a dealership, I got kicked out of two dealerships and bought at a third on Fulto More

by KAHUNA0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Horton, LaPrinces Chapelle, Daniel Hadad, John Sullivan
Jan 30, 2019 -

Roseville Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 28, 2019

Excellent service by Courtney, thanks for all the efforts. Excellent service, solved the issue very satisfactorily, and my service advisor was able to assist with securing credit from GM for my service - thank More

by JBROWN58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 28, 2019 -

Roseville Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 27, 2019

Great time Awesome crew. They were fun and very professional. They really worked with me to get my payments where I need them to be. Thank you. More

by LEWISJIMMICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esi
Jan 28, 2019 -

Roseville Chevrolet responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 27, 2019

Breaks and front end repair Service was very good. The service rep explained every thing in detail and in terms that this 72 year old could understand. He also , after an inspe More

by jhwebb1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ott
Jan 28, 2019 -

Roseville Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 26, 2019

Long, long, long day I scheduled an appointment to have my drivers side mirror replaced and a oil service, I gave them the information to order the part so they would have More

by BUYER95687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed was great and kept me up to date.
Jan 28, 2019 -

Roseville Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 25, 2019

Excellent Customer Service Max Nelson and Serg was awesome, they made this the easiest car purchase ever. They paid attention to what I said I was looking for and that made the More

by KORIESHA.WOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Nelson, Serg (finance)
Jan 28, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 25, 2019

Friendly and Professional! One of a kind dealership! I’ve dealt with dozens of service centers over the years, but have never found one so friendly and accommodating as JLS! Gre More

by CalPop45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in Service
Jan 28, 2019 -

Roseville Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 25, 2019

Big incovenience I went in for a battery change. Was told battery was old in my 2017 Impala, and after the service was supposible completed , I left to pick up my da More

by RAMIREZESMERALDA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White
Jan 28, 2019 -

Roseville Chevrolet responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 25, 2019

serice Very friendly, helpful, and efficient. The staff is very friendly and they address every question and concern that I may have on my vehicle. Very prom More

by BELINDARHOAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
Jan 28, 2019 -

Roseville Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to John L Sullivan Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 25, 2019

Great service Excellent service! The service department has always been efficient and worked in a timely manner. Steve White goes above and beyond his customer se More

by md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Jan 28, 2019 -

Roseville Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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