Roseville Chevrolet

Great easy Experience I worked with Thomas Harvey and he is a great salesman. He took the time to work with me to get me into a vehicle that was in my budget. All the staff I worked with Thomas Harvey and he is a great salesman. He took the time to work with me to get me into a vehicle that was in my budget. All the staff there was very welcoming and supportive. More

Not pleased For starters I have a 2017 Silverado. I took it in for service they do not fill windshield washer reservoir, they do not wash your vehicle . I have 2 For starters I have a 2017 Silverado. I took it in for service they do not fill windshield washer reservoir, they do not wash your vehicle . I have 21000 miles a rodent ate through my antenna cable under the hood . Due to what they make the cable wire cover out of . After research I found that this is happening a lot because they use soy to make the insulation of wire which attracts rodents. This should be warranted but is not wanting me to pay over 500 dollars to replace it instead of making GM warranty it for a valuable customer . To the JLS brand Toyota and Chevrolet More

Told me to leave after I didn't want with done by them I had brought my vehicle in for a diagnostic and later was called asking if I wanted to have it continued because the work would be expensive and the I had brought my vehicle in for a diagnostic and later was called asking if I wanted to have it continued because the work would be expensive and they didn't want to waste there time by continuing so I of course said continue as I just spent $300 for them to do a diagnostic when they later found the out the complete the mechanic was awesome to work with and talk to but after he left I had to deal with the service lady was completely rude and not nice to work with and after I had ask for a total and was told 9 grand to fix I kindly declined and said I'd send a tow truck to pick up and once I reached to dealership to pay for the services they done the service advisor was rude enough to make a remark and say how I was inconsiderate to have them do the "dirty work of figuring out the issue to only have the truck towed to another shop to have them do it cheaper" I kindly let her know I'll be doing the work my self and that I just can't fork out 9 grand for two parts to be replaced More

Excellent service, gave me exactly what I needed Chad at John L Sullivan in the Roseville Automall was a pleasure to work with. He thoughtfully listened to what I was looking for and quickly found me Chad at John L Sullivan in the Roseville Automall was a pleasure to work with. He thoughtfully listened to what I was looking for and quickly found me a great truck that works perfectly for the work I do. It was easy and Chad got me exactly what I needed without any extra run around. The finance department was also very helpful and worked to get me a deal I was comfortable with and no pressure from their side. I appreciate the work the team does at John L. and I love my new Silverado. More

Repair to engine I brought my 2015 Chevrolet Silverado truck in for a noise emanating from the top part of the engine. I called to make an appointment to bring the tr I brought my 2015 Chevrolet Silverado truck in for a noise emanating from the top part of the engine. I called to make an appointment to bring the truck in as I had to travel a long distance for work and use my truck for this purpose. My call was taken seriously, I was asked to bring it in immediately and the service department make arrangements to fit me in to the schedule. Upon arrival I was assigned Randall as my service adviser. He was very friendly, courteous and took care of me promptly. I waited less than an hour was told my truck needed a serious repair and they had made arrangements for a rental car within the next 30 minutes. very impressive to me as that is a part of my job providing customer service. I had my truck back within a 4 days and was called several times by Randall keeping up to date on the repair status. Upon initially buying this truck used about 18 months ago I had my reservations about John L Sullivan or any dealership for that matter but they have definitely impressed me with their service and response to the repair to my truck. More

Out $2,700 and my car still isn’t fixed Brought my corvette in twice for power steering issues. I’ve spent $2,700, had to borrow a vehicle both times and it was retuned in the the same con Brought my corvette in twice for power steering issues. I’ve spent $2,700, had to borrow a vehicle both times and it was retuned in the the same condition as I brought it in for both times. I feel that if they put in the wrong parts each time, I should not be charged for the parts that were installed in my car that didn’t fix the issue. They should’ve checked the issue before returning the car to me the first time and ecspecially the second time. More

Great job Mark Rogers was outstanding! He was very thorough and knowledgeable about what was done on my car. as well as what the report showed. Great job Ma Mark Rogers was outstanding! He was very thorough and knowledgeable about what was done on my car. as well as what the report showed. Great job Mark! Keep it up. More

Absolutely amazing we love you all Without making this to long we have purchased 2 cars within 8 months. All of you helped us the best way anyone could ever ask for. We have had a total Without making this to long we have purchased 2 cars within 8 months. All of you helped us the best way anyone could ever ask for. We have had a total of 3 cars from you. You all go above and beyond for your customers and we will definitely be recommending all of our family and friends to make sure to come your way. Thank you for all your kind hearts. Also a special thank you to Dyson who has always made sure to get us the best deal and treat us with so much respect your amazing Dyson... More

Kurt found what I needed Kurt found exactly what I was looking for and delivered it to me. Couldnt ask for a better experience. Ill always buy from JLS for my business! Kurt found exactly what I was looking for and delivered it to me. Couldnt ask for a better experience. Ill always buy from JLS for my business! More

2018 Chevy traverse John L Sullivan service department calls me every six months to check on my 2018 Chevy traverse. They scheduled me for my yearly check up and I was John L Sullivan service department calls me every six months to check on my 2018 Chevy traverse. They scheduled me for my yearly check up and I was in and out fully serviced. I don’t remember my girl’s name who took care of me but she was awesome. Over the years I have purchased three SUVs from John L Sullivan and everyone, I mean everyone, I have come in contact with at John L Sullivan Dealership has been awesome. I love this dealership and I will always bring people to them before I take them anywhere else. John L Sullivan Dealership stands behind their product and beside their customers. More