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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

February 26, 2019

They were helpful to find a solution They will help you find a way. For the moment that you are there just won’t forget to ask all questions. Also friendly to all. More

by RELIZABETH843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Salinas Lopez
Feb 28, 2019 -

Roseville Chevrolet responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 26, 2019

Highly Disappointed Went to this dealership twice and it came out with more problems than going in there with on both visits Suppost to be two days of work and ended up More

by pdylan485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed
Feb 28, 2019 -

Roseville Chevrolet responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 26, 2019

Amazing They were so accommodating to my every need. I couldn’t be happier! There were very friendly and encouraging. I left more than satisfied and will be b More

by BRIBRIM66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ott, Jamal Saries
Feb 28, 2019 -

Roseville Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 25, 2019

Shady financing and flat out lies Got a call theycouldnt finance my loan for the contract terms. The payment and APR would go up. I told them not acceptable. They said my options are a More

by SUSAN98A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Huskey and Randy Hutchinson
Feb 25, 2019 -

Roseville Chevrolet responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 25, 2019

peaceful, comfortable. Thank you Gordon, and the rest of the Sullivan team members who were a part of my purchase of a new Chevy Tahoe. Thanks Gordon for being patient with More

by zam101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Post, John Sullivan
Feb 25, 2019 -

Roseville Chevrolet responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new Chevy Tahoe and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 25, 2019

Excellent care I had some new lumar put on my new Camaro,a loaner car was provided. Because it takes all day to do. The service advisor Casidy was professional and v More

by LARRYTODD777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casidy Kahn
Feb 25, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to share with us, Larry! The goal of the John L Sullivan Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 25, 2019

Outstanding Service was excellent. I told them what i wanted and they got me what I wanted. No hassles or games. I wanted specific financing and they were able to More

by RAYRICHARDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vinayak
Feb 28, 2019 -

Roseville Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to John L. Sullivan Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 25, 2019

Great service The representatives that help me out were very good very attentive I was in-and-out reasonable time I had a 4::30 p.m. appointment I came in at 2:30 More

by raidercisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Feb 28, 2019 -

Roseville Chevrolet responded

It’s great to know that Penny and Steve provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 24, 2019

Not bad. If you have a Chevrolet this is the place to go. It was like going to fast food. If you like fine dining - go to GMC the service, atmosphere, and qual More

by pl8061490
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't work with the people listed in this section for service. , Penny Case
Feb 25, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 23, 2019

Best Customer Service in Town It has been almost two years since I’ve owned by suv and this dealership never disappoints with always providing excellent customer service. Everyone More

by angie.mi82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede, Steve White, Penny Case
Feb 25, 2019 -

Roseville Chevrolet responded

Reviews like yours are truly a breath of fresh air! Our staff is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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