Roseville Chevrolet

I am very pleased with my 2009 Mazda 5. The car fits my needs perfectly, and I got a great deal. John was very helpful and answered all my questions. I felt like he was being honest with me. He respecte needs perfectly, and I got a great deal. John was very helpful and answered all my questions. I felt like he was being honest with me. He respected my time and did not drag the sale out too long. I will definitely be back the next time I need a car! More

john is great person he work vary hard to get me vary best deal on my 2011 chev 1500 silverado,a fare trade in prise for 2009 toyota tacoma. best deal on my 2011 chev 1500 silverado,a fare trade in prise for 2009 toyota tacoma. More

John Miller was friendly, polite, outgoing and went out of his way to make our car buying experience pleasurable. He never made us feel pressured to buy a new car and wanted us to make our own choice. We of his way to make our car buying experience pleasurable. He never made us feel pressured to buy a new car and wanted us to make our own choice. We want to thank him and will buy our cars from him in the future. Jennifer More

Professional, friendly. Showed respect to buyer. Seemed to understand that buyer is young and did not take advantage of her. Showed kindness. Joked around a bit but not inappropriately. Was cheerful and ma to understand that buyer is young and did not take advantage of her. Showed kindness. Joked around a bit but not inappropriately. Was cheerful and made us all feel at ease with her presence and personality. More

I have worked with Heidi twice in 6 months to buy 2 different vehicles and she is very friendly, helpful and goes out of her way to get the best deal for her customers. She wants to be sure you are co different vehicles and she is very friendly, helpful and goes out of her way to get the best deal for her customers. She wants to be sure you are comfortable with your car choice and is very knowledgeable about the cars on the lot. I would come to Heidi if I was to buy another Chevy. More

i have taken my avalanche into John l for 4 years now and always had ok service nothing great and nothing bad.Last week i took the truck there for an oil change and a window problem.They were very busy but N always had ok service nothing great and nothing bad.Last week i took the truck there for an oil change and a window problem.They were very busy but Natasha still got my car looked at quickly.They addressed all the concerns that i had and also one that i didnt know i had.I met Harry the mechanic he showed me the other repairs that i would need to consider and when i went to pick it up he even saved me the defective part that caused the problem.My truck was fixed in a timely manner and i didnt need to go back. I really wanted to thank this team (Natasha and Harry)because i really feel that they care about me as a customer and my vehicle.I took the trip to Monerey that i had planned and the truck was great. More

John L Sullivan Chevrolet is the only nearby authorized Saturn service provider since Saturn went out of business. They sent me a card good for 4 free checkups at their new location at the back of Rosevill Saturn service provider since Saturn went out of business. They sent me a card good for 4 free checkups at their new location at the back of Roseville Automall. So in I went, pulled my car into the drive and handed the keys to the mechanic, who called me "darling." Look, Buster, I am not your darling, your sweetie, your pumpkin, or your snuggle-wumpus, but I digress . . . He sent me to sit in the cold and wait and wait and wait while the very harried woman, who was supposed to be helping me register, ran back and forth like the proverbial acephalous chicken. After about twenty minutes she finally called me over, breathlessly explaining that they were understaffed and very busy. Meanwhile, Honey Bunches, the mechanic, gets in my car to pull it forward a bit as I was "blocking other vehicles." I hadn't pulled up all the way to the end since no one else was there at the time and I didn't know it would take so long. The chicken lady then explained to me that Honey Bunches locked my keys in my car. He didn't tell me himself or apologize during the whole experience. Neither did she. She only laughed and said that if there was a good place to lock one's keys in their car, this was it. I was not amused. Now my car really IS in the way. And it remained so for over an hour. I kept going back outside in the cold to check and glare at Honey Bunches. I was beyond angry, watching car after car driven past my own, watching people who were there well after me leave well before. It was a miserable experience. Nothing was wrong with my car so at least the visit was free . . . I guess. I am going back in soon for another regularly-scheduled maintenance visit, though I am in no way looking forward to it. I'll be most relieved when my husband and I are done paying off our truck in March so we can trade in the Saturn for a new, not-from-JohnLSullivan car. Thanks for going above and beyond to make my experience a sweet one -- especially you, Honey Bunches. More

I've had my first bad car buying experience, and it was at John L. Sullivan Chevy. I ordered a Camero and when it arrived the interior was the wrong color. The salesman told me that is what I ordered. W at John L. Sullivan Chevy. I ordered a Camero and when it arrived the interior was the wrong color. The salesman told me that is what I ordered. When I informed him that was specifically not what I ordered he had the balls to try and sell me the vehicle anyways. Now is when the story gets interesting. Greg (salesman) now quotes me approximately $2,000 more than when I ordered the vehicle. He flat out lied to me! To continue to make things worse they found a vehicle in Temecula that would have been satisfactory, but after a week of trying to secure a price on that vehicle I simply went to their competitor. The competitor also looked for the vehicle in Temecula. He noted that it was indead matched the critiera I wanted except it was a manual transmission. I felt like I was again lied to by John L. Sullivan Chevy. This vehicle would have been the 3rd generation of my family who purchased from the this outfit. As you can imagine after being lied to they have lost a customer for life. If you enjoyed getting screwed on a car deal this is the place for you. If not I suggest you shop elsewhere. More

After screwing me on the car deal and me having to file a complaint with the Roseville Police, going to the mediator..back and forth with j. Sullivan dealership, then DMV Investigation from July 2010 to Jan. complaint with the Roseville Police, going to the mediator..back and forth with j. Sullivan dealership, then DMV Investigation from July 2010 to Jan. 2011, I take the car in to have the rusted pitting on front right panel,hood and below the passenger door painted as agreed these, bottom of the food chain people, tried to give it back to me looking like someone put fingernail polish in the pitting!! Then it appears they used my service contract!..that was supposedly refundable but the company that holds the contract says they don't refund!!?? It's in clear print on the back>>>>talk to the dealer..the dealer say's the credit union does that>>>..they acted like I was crazy..told me>>> to go to dealer...no one there would answer my question that I had been asking since 2 days after I bought it "I don't want it or the security system that doesn't work, I want my $$$ back who do I see?".>>>put on hold>>>somebody else answers,says "Hold On">>>and round and round I go>>>I hung up! We are talking about $3,663!!! It's been almost a year and I am right where I started...EXCEPT the car is falling apart! ...is there no stopping this business's shenanigan's? More