Roseville Chevrolet

I purchased an Equinox from Terry in February 2010. It was my first time buying a car and Terry made the process very easy and enjoyable. I live in Monterey, CA and drove all the way to Roseville to work was my first time buying a car and Terry made the process very easy and enjoyable. I live in Monterey, CA and drove all the way to Roseville to work with Terry. He worked with me to find the exact car with all of the features I wanted and for the price I wanted. I felt that he really went out of his way to meet my needs and was patient and accomodating throughout the process. I never felt talked-down to or undervalued like I had at other dealerships. He has periodically checked on me in these last 2 years to see how I'm doing. Great customer service and if I ever need a car, I would drive to Roseveille again to work with Terry. More

From the moment I sent in my internet information John was immediately responsive to my needs and questions. When I arrived at the dealership everyone was very nice. John and I discussed what my bud was immediately responsive to my needs and questions. When I arrived at the dealership everyone was very nice. John and I discussed what my budget was and he began to show me what cars would work. I mentioned several types and he came back with some others I didn't even think about. He then pointed out a car I would never have thought of, and that was the one. John sat with me as we got the deal drawn up and was very open to all of my questions and requirements. It was a nice experience. More

Mr Aguilar was helpful and kind from when I first submitted an email to the dealership. I saw what I wanted and Mr Aguilar took care of me right away no beating around the bush. He took care of all t submitted an email to the dealership. I saw what I wanted and Mr Aguilar took care of me right away no beating around the bush. He took care of all the paper work and the loan person before I got there so all I had to do was Test Drive the SUV and sign papers and leave. I would recomend any of wy friends and family to him if they were to look for a car and if I buy in the future I will be returning to him. Thanks Alot To Mr Aguilar And the Dealership Loved dealing with you. Pedro Henandez More

This was by far the BEST experience I have had purchasing a car. Rich went beyond the level of great customer service, and did not stop searching for the perfect car and loan that would suit my needs. Even t a car. Rich went beyond the level of great customer service, and did not stop searching for the perfect car and loan that would suit my needs. Even though I knew I was not the only customer he was dealing with, I never felt that his main focus was getting me what I wanted for what I could afford. I was not rushed into purchasing a car either, and even took several days to even make a decision as to what I wanted was never made to feel any different from those who were looking to purchase right away. I would defiantly recommend this dealership in the future to anyone!!! You will not be disappointed!!! And the car I got way exceeded my expectations of what I would be able to forward. I absolutely LOVE it!!! More

This was a great experience buying my first new car. I live 2 hours away, so Byron made sure to have my loan approved and a realistic expectation of what to expect before I got there. He took his time, n live 2 hours away, so Byron made sure to have my loan approved and a realistic expectation of what to expect before I got there. He took his time, never once did I feel rushed or pressured. He wanted to make sure the car I bought was what I wanted. The finance guy Damian was funny and delightful to deal with as well. He was very detailed going over the paper work and made sure I was completely sure of everything I signed. This was a great bunch of professionals to work with. I am truly truly impressed with the level of care I received! The next day I recevied a phone call from the customer care department following up with me. How impressive. You guys really care about your customers. Thank you! More

Byron and crew made my shopping experience a pleasant, easy-going one. Luckily, most of my shopping and paperwork was done ahead of time online and completed and processed by Byron, so my actual in-chair easy-going one. Luckily, most of my shopping and paperwork was done ahead of time online and completed and processed by Byron, so my actual in-chair time at JLS was minimal. They took our trade, gave a us a decent amount for it, and we walked out with the car we wanted with all of the features we wanted for the amount we wanted to pay. After some bad experiences with JLS' service department, Byron has helped to restore my confidence in the brand and the dealership. More

We went in to the dealer ship at 3 pm and was out with a new-used Van at 6 pm. The friendlyest fastest service in town. Came in with cash down payment Knew how much we wanted to finance and got just what w new-used Van at 6 pm. The friendlyest fastest service in town. Came in with cash down payment Knew how much we wanted to finance and got just what we wanted and got under what we wanted to pay monthly.. Thank you very much.. This is the 4th vehicle we have purchased from this facility.. If you know what you have to spend, and you know what your monthly payment can be they just find you what you want and no haggling.. it is great. More

I have followed Eric from Hummer, to Sullivan. Eric was my service guy for years At Hummer and he actually loved my Green H2 (I am the one and only WIKIDH2 that everyone knows). Eric is honest, dependable my service guy for years At Hummer and he actually loved my Green H2 (I am the one and only WIKIDH2 that everyone knows). Eric is honest, dependable, reliable, talented and he knows HUMMER, he knows cars period and people. Over all these years, I can call him my friend. He is more than a service representative, he represents John L. Sullivan, in a way that is uncommon, not that others are bad, but when I have had to deal with others in Eric's absence of his day off, the experience was not very good. Not just because I am partial to Eric, his ethics and the mechanics that work under him, that they come and talk about my vehicle to me, show that they respect HIM and his suggestions and as a woman, that is what I need. I will say I am selling my H2 and as much as I will miss my Hummer, I will miss seeing Eric more...he is an amazingly good man, good representative of your dealership and the best decision you ever made, taking him from KUNI. More

Heidi is very friendly and was very helpful with my car buying experience. I knew exactly what I wanted and contacted Heidi to help me. I was very prepared to buy a new camaro. But Heidi took the time and buying experience. I knew exactly what I wanted and contacted Heidi to help me. I was very prepared to buy a new camaro. But Heidi took the time and research and helped find a camaro gently used with extremely low miles. She also went a step further and got me a really great deal on the price. She is a very professional lady that I will work again with in the future. More

John Miller made the car buying experence a pleasure with his coustomer service. I didnt have a way to get to your show room, John came with the car to my house and test drove and baught the car that day. Th his coustomer service. I didnt have a way to get to your show room, John came with the car to my house and test drove and baught the car that day. Thank You again you are an asset and a credit to your profession. More