Roseville Chevrolet

I am almost 60 years of age and have bought or leased several cars. This experience at Sullivan's Chevrolet, and especially to the awesome customer service experience with John Miller was way above my ex several cars. This experience at Sullivan's Chevrolet, and especially to the awesome customer service experience with John Miller was way above my expectations. I have challenging credit issues, yet he was able to secure a loan for me and do so with a reasonable down payment and monthly payments and find a car that fit my needs perfectly. Plus, he is the most personable salesperson I have ever met in any industry. I was made to feel that I always was in control and had options, and never pressured. I will with pleasure recommend anyone I know who is looking for a car to Sullivan's Chevrolet and to John Miller! More

I purchased a used car thru their Internet sales program. I arrived to the dealership and the car I wanted was not the correct color. Bryon Aguilar, Internet Sales, said he had another model of the same car. I arrived to the dealership and the car I wanted was not the correct color. Bryon Aguilar, Internet Sales, said he had another model of the same car. It was a model I did not consider because I thought I could not afford it. He showed me the car and it was more than I expected. I purchased the car that day. During the final sale it was written in that I was to bring the car back in because there was an issue with the dash lights. I was unable to bring the car back in for 4 months. Not only did they not hassle me for taking so long, they provided me with a rental car while the repair was being completed. The car I purchased was not a Chevy, so they sent it to the proper dealership for the repair. In today's times most people once they get your money they are done with you. They went above the call of normal duty if you ask me . Their Service Department is so professional. The woman service writer, Jeri Miller, was knowledgeable and made sure I was taken care of and my car was correctly fixed. I cannot praise John Sullivan enough. If you are looking for a new or used car I would highly recommend John Sullivan. The services I received, even though the car I purchased was not a Chevy, goes to show they do stand behind their word. The entire process was professional and painless. I will continue to recommend John Sullivan knowing firsthand that they take care of their customers during and after the purchase of a vehicle. Sincerely, Chris Sonleitner More

I would like to thank Terry Rouda for his excellent customer service and patience during my car buying experience. My day was stress-free and pleasant, solely because of Terry. He is very knowledgeab customer service and patience during my car buying experience. My day was stress-free and pleasant, solely because of Terry. He is very knowledgeable, as well as kind. He listens to your needs and mades sure that you are getting what you really want in a car. I highly recommend Terry to anyone buying a car, and I would definitely buy another car from in the future. More

Byron work hard for us great customer service!!This is the third auto I've purchased from John L. Sullivan...Based on this and past experiences -it won't be the last!! the third auto I've purchased from John L. Sullivan...Based on this and past experiences -it won't be the last!! More

Scott made this the most relaxing experience I've ever had in purchasing a new car! His relaxed and non-pressured attitude was refreshing in a car salesman. Scott and his manager kept the usual back & for had in purchasing a new car! His relaxed and non-pressured attitude was refreshing in a car salesman. Scott and his manager kept the usual back & forth financial negotiations to a minimum and were able to give me a price that worked for my financial situation. All the persons I worked with (Scott, his manager {Eric?}, and the financial person {Ron Hutchison?}) were all professional, friendly, answered all my questions, followed-up with me and sent me away very happy with my new car! More

Buying a new car has always stressed me out. A friend recommneded that I buy via the Internet, so I called to find out how it all works. I spoke to John Miller. He took the time to explain how Internet recommneded that I buy via the Internet, so I called to find out how it all works. I spoke to John Miller. He took the time to explain how Internet Sales work and then he went to work for me. Within 1 week, I am driving my new 2012 Carmero. . . .I love this car. The entire process was so wonderful. Thank you so much for taking the STESS out of buying a car. Colleen More

John, was very attentive to our inquireies concerning the Volt. He offered to place our names on a contact list for when the Volts arrived so that we could be contacted to view and possibly purchase said ve Volt. He offered to place our names on a contact list for when the Volts arrived so that we could be contacted to view and possibly purchase said vehicle. John also kept in touch with us via email to give us status updates on the anticipated delivery. We definately felt like we were included in the process. More

It's not often that I can say I truly enjoyed my car buying experience. Terry, Joy, and Ron were all great to work with. I had been trying for 2 days to work with another dealership, but they did not buying experience. Terry, Joy, and Ron were all great to work with. I had been trying for 2 days to work with another dealership, but they did not have the car I was looking for so I finally gave up and called John L. Sullivan Chevrolet. I spoke with Terry Rouda in sales. He was very pleasant and knowledgable about the car I was interested in. In fact he had the car on the lot. Terry offered to show me the car within the hour. I fell in love with the car as soon as I drove it. Terry offered me a very reasonable price on the new car and I was very satisfied with the offer on my trade. Ron Hutcherson, the finance manager offered me a great rate on financing. He was very personable and I really enjoyed working with him. The financing rate was even better than my credit union offered so I decided to buy. Joy Sanders did an awesome job explaining how all the features of the car work. The next day she contacted me to see how everything was going. All in all, I am very happy with John L. Sullivan Chevrolet and all the great folks who work there. I definitely recommend them to anyone who is looking for a car. Clay More

Recently just bought a new vehicle with the help of John Miller, what a wonderful experience! Not only was he friendly, fast and efficent, but he made the whole experience of buying a new car pleasant. I Miller, what a wonderful experience! Not only was he friendly, fast and efficent, but he made the whole experience of buying a new car pleasant. I would definitely recomend John Miller to any family member or friend. More

To whom it may concern , I am writing to express my To whom it may concern , I am writing to express my appreciation for the recent experience I received at your dealership. I had recently walked a To whom it may concern , I am writing to express my appreciation for the recent experience I received at your dealership. I had recently walked away from a deal from another nearby dealership due to the poor customer service and lack of service. When I came in I was pleasantly greeted by Craig Lofton, and he was very kind, courteous, and had a lot of knowledge in the vehicle I was interested in. The actual purchase process was dragged out over a few days and Craig was very professional and patient during the whole process. These days it is difficult to find a sales professional with the attitude, and professionalism he possess and it greatly appreciated. The entire team that helped me was very helpful and kind and are a great asset to your company, I will be highly recommending your dealership to all of my peers. If you have any questions please feel free to contact me anytime. Thank you for your time, David www.cvtconsultants.com "Success Today With Tomorrow's Technology" More