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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

March 01, 2019

Quick Service I was kept informed of the service that was taking place, and my car was done quickly.I also used the courtesy car which was helpful. More

by sschulzkump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Mar 04, 2019 -

Roseville Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 01, 2019

Very good customer service We went to look at a suburban and they had exactly what we were looking for. Sales experice was great and they treated us very well. More

by CarloZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"JR" O'Grady
Mar 04, 2019 -

Roseville Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 01, 2019

Very good customer service We liked how we were greeted when we arrived. From there we were quickly shown a range a vehicles in the style we were looking for. The sales peopl More

by Truck Owner - Elk Grove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Ferro, Greg Dyson, Joy Sanders
Mar 04, 2019 -

Roseville Chevrolet responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 28, 2019

My new truck The process and sales team at the site are fantastic. This is the seventh vehicle I purchased from John L Sullivan. The experience was great. More

by TIM.KUNSTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Polan, Corey in Finance, Jim Ott
Mar 04, 2019 -

Roseville Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 28, 2019

friendly people this is our third vehicle from John L Sullivan, great people to work with and have what we wanted in stock, Had the right exterior color as well as in More

by SAAVAHEART
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alex, justin , cory, Bailey Martin great people to work with
Mar 04, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

As advertised... but not delivered The vehicle I purchased was advertised with remote keyless entry, but upon delivery it did not have it and after asking I was told no. I was told the More

by MMERRI02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vinny
Feb 28, 2019 -

Roseville Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

Third time buyer I'm on my third Camaro and I enjoy working with the staff. Always a pleasure. I would recommend Stopping here first when in the market for a new vehic More

by RSMITH56RIOLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with several staff members and all are very accommodating and friendly.
Feb 28, 2019 -

Roseville Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at John L Sullivan Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

Favorite Dealership We love this dealership. Everyone is nice and helpful. This is the 3rd vehicle we have purchased from here. Our first one was back in 2008. We uti More

by Wakefield Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Robert Devenecia, Ron Hutcherson, Jim Ott
Feb 28, 2019 -

Roseville Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

First Time buyer This was a pleasant experience. First time buyer at John L. Sullivan, I will defiantly tell my friends and family. Jamal was funny and Whitty and ha More

by RESHEPARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Ott, Jamal Saries
Feb 28, 2019 -

Roseville Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

Maintence package??? xxx I had purchase the maintenance package for my 2016 Silverado for $600 plus and was told it covered oil changes up to 60,000. Apparently it only cove More

by ANTIUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris ??
Feb 28, 2019 -

Roseville Chevrolet responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. Please contact me so we can work towards a resolution. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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