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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

June 18, 2014

Auto Buying Excellent Experience Starting with Salesman Ron Waite, my new used car buying experience with John L. Sullivan Chevy was a complete joy. A+. Ron Waite took the time More

by asgambler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hutchinson, Steve Sadie, Ryan Ross
Jun 18, 2014 -

Roseville Chevrolet responded

Michael, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our team. Our top priority is to provide quality customer service by giving each and every one of our guests the time and attention they deserve. I am happy to hear that we have earned your repeat business, and we thank you for the recommendation. We look forward to working with you again soon! Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

June 16, 2014

John Miller the best salesman!! I responded to an add online just to see where I would be when I was ready to buy a car this is how I met John on the phone we connected he heard what More

by nana1265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2014 -

Roseville Chevrolet responded

Thank you so much for taking the time to write this review about your experience with us. John truly knows his stuff and he strives to create a positive vehicle-buying experience for all of our customers. I am very pleased that he was able to attend to your concerns, and we look forward to working with you again in the future. Please come back in to visit if you have any further concerns about your vehicle. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

June 11, 2014

Outstanding Customer Service! We bought our 2012 Toyota Camry about a year ago at John L Sullivan. The front bumper paint started peeling really bad. We called and asked about it More

by rembebob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Penny Case
Jun 11, 2014 -

Roseville Chevrolet responded

We thank you for writing such a great review and for sharing your story with us. We are glad to know that Penny was very accommodating and very helpful during your visit and are happy to know that she was able to address all of your needs. If you have any further issues, do not hesitate to come back to see us. We also encourage you to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com.

June 11, 2014

Completely Taken Care Of Juan Gonzales was my first point of contact when I mentioned to him I was looking for a used late model Toyota Camry. Juan showed me a 2010 Camry LE More

by brokenfixed707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ellison
Jun 11, 2014 -

Roseville Chevrolet responded

We thank you for the excellent review. At John L Sullivan Chevrolet, our primary goal is to provide 100 percent customer satisfaction and we do everything we can to make sure we do not fall short to our customers. It is great to know that Juan was able to provide you such dedicated and personalized customer service, and we look forward to working with you in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com..

June 10, 2014

Highly recommend! Juan was extremely friendly, honest and helpful throughout our car buying experience. The rest of the crew at the dealership were also very pleasant t More

by Halley362
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2014 -

Roseville Chevrolet responded

Thank you so much for taking the time to write this review. It is great to hear that you find Juan friendly, honest and helpful, as he is dedicated to creating a positive vehicle-buying experience for all of our customers. It is also fantastic to know that we were able to get you a great deal on the car you wanted. Thank you for recommending Juan and we look forward to working with you again in the future. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

June 08, 2014

sales consultant A great experience. The whole crew was wonderful. Juan Gonzales was so amazingly helpful and VERY knowledgeable. I will definitely look for him aga More

by George Bundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Gonzales.
Jun 11, 2014 -

Roseville Chevrolet responded

George, thank you so much for your feedback. I am very happy to hear about your great experience at our dealership. Juan truly knows his stuff and he strives to create a positive vehicle-buying experience for all of our customers. If you have any questions about your car, please don't hesitate to contact us. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 27, 2014

Do yourself a favor and ask for Ron Waite! Ron Waite was such a pleasure to deal with. I will trust him with future car purchases, and personally recommend him to others--in fact, he's already More

by bluemoonbaking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2014 -

Roseville Chevrolet responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchasing experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying your 2013 Equinox. We hope to see you soon on your next visit with us. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 25, 2014

AWSOME AS EVERYONE KNOWS BUYING A CAR CAN BE A VERY TITEOUS TASK. ONE CAN ONLY SUCK IT UP AND GET READY FOR ALONG AND TRYING EXPERIENCE. MY WIFE AND I HA More

by steveibs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Davis, Ian Johnson
May 27, 2014 -

Roseville Chevrolet responded

Steve, thank you so much for taking the time to write this review. We aim to satisfy every customer that comes in the door, and the fact that we managed to exceed your expectations is really great to hear. Ron is great with people and focuses on what the customers needs are, and each employee is a valued member of the John L Sullivan Chevrolet team and is dedicated to providing excellent customer service. We look forward to working with you again soon. Warm regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 22, 2014

Awesome I have never bought a car from a dealership. I applied online to see what options I may have. I had several different calls, texts and emails from dif More

by KGray69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2014 -

Roseville Chevrolet responded

Kiyoki, thank you so much for this review. I am pleased that John was able to meet your needs, and as far as the paperwork goes, we try our hardest to process it as quickly as possible. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. Please come back to see us if you have any questions about your vehicle. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 12, 2014

Keep up the EXCELLENT job!! We were greeted with a contagious smile & left the lot with what we wanted on our car & customer service that I will remember when I need to get anoth More

by eviemae77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sullivan
May 13, 2014 -

Roseville Chevrolet responded

We appreciate you taking the time to share your feedback with us. It is great to hear that we were able to provide you a welcoming car buying experience, as we try our best to stand out from other dealers in terms of customer service excellence. At John L Sullivan Chevrolet, we value our customers and we always strive to provide the utmost in quality and customer satisfaction, and reviews like yours help us make sure that we're meeting the needs of our customers. We would love to assist you again in the future, and feel free to visit us if you have further automotive needs. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

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