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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

August 27, 2014

Estimate for Customer Service not in customer best interest Received a safety recall from Chevy that has an estimate 35 timeframe - the dealership here requires 6 hours to get it done. I asked for a manager to More

by LarryRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
August 20, 2014

Vince Doran 5 star Gentlemen Vince Doran sold my son a car he enjoyed his experience so much that he recommended me to go there I too found Vince Doran to be great I found my expe More

by Lori SanJuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ross, Vince Doran
Aug 21, 2014 -

Roseville Chevrolet responded

Lori, we appreciate you taking the time to share your feedback with us. Vince is a valued member of our team and I am happy to hear that he provided you and your son with such a stress-free and convenient vehicle-buying experience. We are eager to see you on your next visit with us. Warm regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

August 19, 2014

consumer John knows!!!! He was confident and patient during the whole process. If I know of someone buying a car, I will be sending them to John Miller he is More

by fergies3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Miller
Aug 20, 2014 -

Roseville Chevrolet responded

We appreciate the time it took for you to share your feedback with us. John is great with people and he strives to create a positive car-buying experience for each and every customer. He will be very happy to hear that he was successful in that endeavor, and if you have any questions or concerns regarding your vehicle, please do not hesitate to come see us. Warm regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

August 08, 2014

Loved my Expereince I was so happy with my choice to come to John L Sullivan! I am truly impressed I walked onto the lot to purchase our first car and was treated so nic More

by kkarthauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen , Joseph Youbiba
Aug 11, 2014 -

Roseville Chevrolet responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We know that buying a vehicle is an important decision and we are proud that you chose our dealership. I am so happy to hear that Joe was able to help find the perfect vehicle for you, and we look forward to working with you again in the future. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

August 04, 2014

John- He is The Man Thank you very much John for all your help I saw you do everything possible to see me and my family get a good car.I will be back. More

by Chingo1424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2014 -

Roseville Chevrolet responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at John L Sullivan Chevrolet. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

July 31, 2014

supercalistictexpaliadocious! I was impressed with John from the start. He honed in on my request. He fine tuned it. He helped with paperwork. Best experience I ever had buyi More

by samuel r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2014 -

Roseville Chevrolet responded

Samuel, thank you so much for taking the time to write this review. John is great with people and he always focuses on the needs and requests of customers, and he will be pleased to hear about your positive experience. As far as paperwork goes, we try our hardest to process it as quick as possible, and we do appreciate your patience. If you have any further questions about your vehicle, or if you plan to purchase again in the future, please come visit us anytime. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

July 30, 2014

In Shock!! Today John helped my fiance and I out with buying our first huge purchase together. He did a great job with making sure our "hands were held" during t More

by katnelson722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2014 -

Roseville Chevrolet responded

Your fantastic review was quite a refreshing read! I am happy that John provided you with such efficient and well-informed customer service. We understand that the search for a vehicle has the potential to be a stressful experience, which is why we do everything we can to ensure that each of our guests leave our dealership behind the wheel of the car that is right for them. If you have any further concerns, feel free to visit us. We look forward to seeing you again soon! Kind regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

July 25, 2014

Juan Gonzalez is the best! Juan was a huge help to us this week buying our first new car together. He did not pressure us like many car reps do, and truly did his best to give More

by Villafan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2014 -

Roseville Chevrolet responded

We appreciate you taking your time to share your feedback with us. Juan is a key component to John L Sullivan Chevrolet and he strives to create a positive vehicle-buying experience for each and every customer, and he will be very happy to hear that he was successful in that endeavor. Thank you for the recommendation, and we look forward to working with you again soon. Warm regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

July 22, 2014

GREAT SALESMAN!!! I had GREAT service from everyone expecially from my salesman Juan Gonzales!!! I will definitely buy another vehicle from him again! Thank you for a More

by angelo84gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2014 -

Roseville Chevrolet responded

We love hearing about customers that have a great experience at John L Sullivan Chevrolet and we are glad you are one of them! Juan is great with people and he strives to create a positive vehicle-buying experience for all of our customers. We know that buying a car is an important decision and we are proud that you chose our dealership. We are eager to see you again on your next purchase. Warm regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

July 22, 2014

Best Salesman!!!! JR O" Grady is the best salesman i have dealt with. He was very professional. He made the car buying experience easy. He took his time to show me how More

by heatherz01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"JR" O'Grady
Jul 23, 2014 -

Roseville Chevrolet responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our staff. JR is great with people and he strives to create a positive vehicle-buying experience for every customer, and he will be very happy to hear that he was successful in that endeavor. Please come back in to visit us if you have any further automotive needs. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

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