Roseville Chevrolet

very satisfied He helped find me a car the service was great brought it too me very happy fell in love with the car first time i seen it!!! He helped find me a car the service was great brought it too me very happy fell in love with the car first time i seen it!!! More

Wonderful dealership! I live in Barstow CA. I had my Chevy Avalanche truck in a local Chevy dealer ( Rancho Motors Victorville CA) several times recently and every time I I live in Barstow CA. I had my Chevy Avalanche truck in a local Chevy dealer ( Rancho Motors Victorville CA) several times recently and every time I left there I still had a problem. I was so frustrated and made complaints about them not fixing the truck. After spending $2000-$3000 there, I gave up on them and decided to have a dealer near my Mom look at it. My Mom lives in Roseville CA and we were planning on spending most of Thanksgiving week with her. I called John L. Sullivan dealer on Tuesday before we left for our trip and tried to make an appointment for Fri or Sat but they were all booked. The lady I talked to was very nice and told me I could drop if off and if they had time someone could look at it. We traveled up North the day before Thanksgiving and during our 7 hour drive we had mechanical problems with our Avalanche. Previously it was off and on problems but it was so bad on our trip I was afraid to make the 7 hour drive home. I help a dog rescue and had 5 small dogs with me. It would not have been good to break down. Friday Morning I went first thing to John L. Sullivan. I even offered to leave the truck over night because I knew they would be busy. I am writing to you because of the exceptional treatment I received. I was helped by Steve White and I explained my situation. I found out more just talking to Steve , before my truck was ever looked at, then I did having it worked on several times at my local dealer. Steve was sympathetic to my situation said he would find a way to get my truck looked at. I received a couple calls from him during the course of the day letting me know what was going on. He stated he put his best mechanic on it and they would get to the bottom of my problem. I thought for sure the truck would have to be left overnight but Steve called me midafternoon with a diagnosis. Unfortunately, the problem was too complex to fix during my stay but I was informed it would be safe to drive home and have the work done here. Steve even told me, if I had any questions once I got home I could call him. The shop I took it too once I got home did have a couple questions so I called Steve and left a message. Steve promptly returned my call and answered my questions. I really wish I could have stayed longer and had it fixed at John L. Sullivan but I had to get back to work. I am finally on the right track! I want to thank Steve and everyone I talked to that day. From the women on the phone when I first called, to the young lady that checked me in, and the young ladies working check out, everyone was so kind. I wish I had gotten all of their names. Steve even charged me a little less then was first said. This dealer is 7 hours from me, but if I ever need anything and I can get it done there on one of my visits to my Mom, I will be sure to have it done there. I worked customer service for 19 years and I know that complaints come in way more often than compliments. I like to be sure and compliment when a great job has been done. Thank you. Sincerely, Tina Thompson-Arce More

Awesome Experience!! Having recently filed bankruptcy, I really doubted that I could get a new car which I desperately needed. Vince Doran totally knocked this car buying Having recently filed bankruptcy, I really doubted that I could get a new car which I desperately needed. Vince Doran totally knocked this car buying thing out of the park! I showed up at 5 pm and was home by 8:15 pm with my new car. And what an awesome car it is!! Down payment and monthly payments I can afford, plus I look really good driving this car!! Vince Doran took the stress out of buying a car, it was almost too easy!! I can’t thank him enough!! Go see Vince, you’ll like him and he will treat you right!! More

Thankful this holiday season for my new car From the moment Vince Doran at John L. Sullivan contacted me, I knew he would do whatever he could to help me get into a new car that was right for me From the moment Vince Doran at John L. Sullivan contacted me, I knew he would do whatever he could to help me get into a new car that was right for me and my situation. I LOVE my new car to say the least and everyone at John L. Sullivan made that possible and I am so grateful thay they were there to making buying a car as painless and easy as possible. I highly recommend this dealer and all of the staff, but mostly Vince, to anyone looking for an amazing car buying experience! More

averagejim John miller was a great salesman. I don't usually buy from dealers . most time I just have the credit union do the work. JLS group have some of the mo John miller was a great salesman. I don't usually buy from dealers . most time I just have the credit union do the work. JLS group have some of the most helpful sales persons i have seen. My next car will be a JLS car. More

Excellent customer service Vince Doran did an excellent job on finding a car that fix us and our budget. Even with the worst credit Vince was able for find a lender that would Vince Doran did an excellent job on finding a car that fix us and our budget. Even with the worst credit Vince was able for find a lender that would approve me. Thank you for all the hard work put into finding the right lender and car. So happy with my purchase. Will be going back for sure. More

Wonderful service I returned to John L Sullivan, because of the wonderful service. I always contact Penny Case as she is a person I totally trust and has always been t I returned to John L Sullivan, because of the wonderful service. I always contact Penny Case as she is a person I totally trust and has always been totally honest and give wonderful service. Everyone is very friendly and helpful. I drive from the Pocket Area which is 30 plus miles just because of the service I receive at John L Sullivan. I tried once at Juffy Lube on Fulton Ave and was totally ripped off. I will never go back. Thank you to Penny Case and the rest of the service staff for the wonderful experience dealing with honest professionals. Terri Bartell More

my car experience When I first called the dealership I spoke with Vince. He was very cheerful and pleasant to speak with on the telephone. Vince made me feel like we ha When I first called the dealership I spoke with Vince. He was very cheerful and pleasant to speak with on the telephone. Vince made me feel like we have been knowing each other for a long time. As he explained what I needed to bring to the dealership I explained my situation, he politely instructed me on how I would have to wait until I went back to work due to the fact that I was out on disability. In took me 3 months to heal and return back to work , Vince still called me and kept in contact with me during my time off from work. He would call if it was just to listen to my ring tones I appreciated that. Vince is charming and fun to be around. I would recommend any of my friends to Vince Doran at John L. Sullivan Roseville to purchase their next vehicle. More

john miller I had a great experience with John and John L. Sullivan. They really work with you so that you get the car you really want. I left happy and satisfied I had a great experience with John and John L. Sullivan. They really work with you so that you get the car you really want. I left happy and satisfied. John even picked me up from my house so that we can find me a car. More

THANKS ABEL!! I normally read reviews and think the business wrote them BUT i had the best experience at John L. Sullivan mainly because of Abel. He made me feel so I normally read reviews and think the business wrote them BUT i had the best experience at John L. Sullivan mainly because of Abel. He made me feel so comfortable and listened to what i wanted and he made it happen even when i thought i didn't have a chance. He was amazing. I will tell everyone to go see him. Thank you!! Deairee More