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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

March 13, 2019

High Quality customer service Zero complaints from me! The entire process was easy and the customer service was excellent! I look forward to seeing the service center remodel soo More

by jdogg916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rogers
Mar 13, 2019 -

Roseville Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 13, 2019

Manager piece of xxxx The manager is a punk that runs for the cover of his glass cubicle when confronted with any extracurricular problems not pertaining to the SALE More

by KS0968462
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White, John Sullivan, Jim Ott, Joy Sanders
Mar 14, 2019 -

Roseville Chevrolet responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss

March 13, 2019

No Pressure Sales LeRonn was an awesome salesman! He was patient and answered all of our questions. He made the buying experience fun and exciting! Brian in parts was a More

by Cianci330
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
LeRonn, Brian Difede
Mar 13, 2019 -

Roseville Chevrolet responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 13, 2019

I only go to John L. Sullivan Chevrolet...period. John Rodgers in service is always professional, knowledgeable, and has a smile. There is a reason why I only go to this dealer in the Auto Mall and h More

by jheidel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. John Rodgers
Mar 14, 2019 -

Roseville Chevrolet responded

Thank you for the wonderful review! It is great to know that John's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 10, 2019

Totally lame I brought my truck in wanting a thourogh inspection to see if it was even worth fixing. I was told my truck was ok and it was worth fixing the brake i More

by wirewoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom
Mar 11, 2019 -

Roseville Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 09, 2019

Simply The Best! Will recommend to all my friends and family! The staff and this dealer as a whole represents Chevrolet for it's excellence and no pressure offers. Tha More

by RHONDA.PLANKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur and Sherry were awesome!
Mar 11, 2019 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 09, 2019

its just a great place to buy a new car I have owned a lot of Chevys and GMCs from different dealer ships I bought my last Silverado from John Sullivan Chevrolet a great place to buy and hav More

by TRAVISSTERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dyson, Penny Case
Mar 11, 2019 -

Roseville Chevrolet responded

Travis, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing John L Sullivan Chevrolet's Service Department. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 08, 2019

Personalized Service Well my truck became a teaching moment. I had a leak in my truck. I checked out the Utube suggestions with no luck. So, I took it into my shop. They f More

by GOLFMAN1859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Mar 11, 2019 -

Roseville Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 08, 2019

Dream car in the driveway Great service, this team got me in a futuristic car, I never thought I would be driving a car from the Chicago auto show, but it's in the driveway, an More

by JL185095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff billman, Alberto Ramon aguila, and repair team, John Sullivan
Mar 11, 2019 -

Roseville Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 08, 2019

Not again The sales person was nice, of course (try not to be nice when you're selling a70k car!). Their service department is the worst nightmare. The problem More

by OTSURKANU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamal Saries
Mar 11, 2019 -

Roseville Chevrolet responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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