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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

June 26, 2015

Newly weds and a new Car ❤ We would just like to thank Franklin and the Rest of The John L. Sullivan team for helping us get our 2014 Toyota Camery and getting the best package More

by Skipoythomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Torres, Ryan Ross
Jun 29, 2015 -

Roseville Chevrolet responded

Thank you very much for this review. We strive to go above and beyond for all our customers and ensure they leave happy and satisfied. We are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Joy Sanders, CSI Manager, joys@chevyworld.com.

June 23, 2015

Professional Sales Person Franklin was courteous and patient throughout the entire process. I told him what I could afford and he quickly worked to get to that price quickly; More

by fraklin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Torres
Jun 24, 2015 -

Roseville Chevrolet responded

Thank you for this great review! We're very happy that Franklin was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Joy Sanders, CSI Manager, joys@chevyworld.com.

June 18, 2015

pleasant experience this was my 3rd purchase from this dealership and all were a pleasant experience. franklin torres was great he made sure I got the car I wanted and he More

by cruze1 steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Torres
Jun 19, 2015 -

Roseville Chevrolet responded

Thank you for this review. It was a pleasure to read about your third car-buying experience at John L Sullivan Chevrolet. It's delightful to know Franklin provided you great service. Congratulations on your new car and we look forward to seeing you again in the future! Joy Sanders, CSI Manager, joys@chevyworld.com.

June 18, 2015

Hassle free experience I found a vehicle I was interested on John L Sullivan website, contacted Byron by phone and setup a test drive. Met Byron, took the drive and Byron th More

by vader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic in Finance and Tiffany
Jun 19, 2015 -

Roseville Chevrolet responded

Your kind words mean lot to us. At John L Sullivan Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and pressure-free as possible. I am glad that our team has always and continues to provide excellent assistance. Know our working relationship will continue to be successful in years to come. Joy Sanders, CSI Manager, joys@chevyworld.com.

June 05, 2015

What a Great Experience We came in to lease a 2015 Chevy Cruze after seeing advertisement in the Sacramento Bee. I have never had such a great experience buying a car. Dyson More

by jasonnsac2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and Devon, Greg Dyson
Jun 05, 2015 -

Roseville Chevrolet responded

We love hearing about customers that have a great experience at John L Sullivan Chevrolet, and we are glad you are one of them. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Joy Sanders, CSI Manager, joys@chevyworld.com

May 29, 2015

Quick and Easy Car Purchase I found a car listed at John L. Sullivan on the Roseville Automall website. I emailed the contact, Byron and he quickly responded. I advised him tha More

by slokey84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2015 -

Roseville Chevrolet responded

Congratulations on your vehicle and thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Byron was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Joy Sanders, CSI Manager, joys@chevyworld.com

May 19, 2015

Easy car purchase Byron Mudd did a great job in arranging a smooth and quick transaction! He was very patient and happy to help. He took care of as much as he could pri More

by sue1101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Mudd, Vito Ballestrasse
May 20, 2015 -

Roseville Chevrolet responded

Thanks so much for the nice review. Byron is a key component of our team here at John L Sullivan Chevrolet and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Joy Sanders, CSI Manager, joys@chevyworld.com

May 14, 2015

Service Dept Just had my Impala serviced and very pleased. I have had over the years 6 or 7 GM cars, this is my 3rd Chevy, and I have always noticed that the More

by Bri_Jms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willam Dhanis
May 15, 2015 -

Roseville Chevrolet responded

Thank you so much for taking the time to write about your experience with us. We feel so grateful that you chose to come to our dealership. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At John L Sullivan Chevrolet, we value our customers and we look forward to seeing you on your next visit. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 05, 2015

Horrible customer Service!!! Unless they are closing a deal to receive their funds - they don't care about your needs and concerns. Be careful when closing a deal they are snakes! More

by Larie 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian Johnson
May 08, 2015 -

Roseville Chevrolet responded

Thank you for sharing your feedback with us. Our team works hard to provide every guest with exceptional service, and I am very disappointed to hear about your negative experience. I would appreciate the opportunity to speak with you directly, so I can learn more about your situation, and we can try to reach a resolution. I look forward to hearing from you. Joy Sanders, CSI Manager, joys@chevyworld.com

May 03, 2015

Great sales person and easy overall lease experiance We decided to lease an electric vehicle on the last day of a special lease offer and Byron was very helpful in contacting us and explaining the lease More

by kevin_ev_driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2015 -

Roseville Chevrolet responded

Thank you for taking the time to share with us, Kevin! We are pleased to hear that Byron did a great job in assisting you in your purchase. The goal of the John L Sullivan Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

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