Roseville Chevrolet

A Thank You Thanks to John L Sullivan a much deserving daughter is all smiles today. A daughter that represents all a mom could ever want from her, a sacrificing Thanks to John L Sullivan a much deserving daughter is all smiles today. A daughter that represents all a mom could ever want from her, a sacrificing daughter, mom and wife drove home with a beautiful auto and giving such praise to your dealership. From the Grandma, Mother, Father and Family of my daughter we say Thank you for Holly (name given to car because it was purchased during holidays). You can count us for the future and for recommendations to our many friends and relatives More

New Car Purchase My visit to John L. Sullivan Chevrolet was a very pleasant experience. My sales associate was courteous and efficient. Customer Service was accomoda My visit to John L. Sullivan Chevrolet was a very pleasant experience. My sales associate was courteous and efficient. Customer Service was accomodating and patient while while showing me how to use the MyLink system. More

Treated With Respect & Dignity Following a bankruptcy filing due to medical surgeries we received a letter from John L Sullivan Chevrolet inviting us to inquire about auto financing Following a bankruptcy filing due to medical surgeries we received a letter from John L Sullivan Chevrolet inviting us to inquire about auto financing. We stopped in to see how the program worked. We were introduced to Franklin Torres who patiently explained everything to us. We had no intention of purchasing anything that day however at the end of around 3 hours we had an approved loan on favorable terms and drove a 2015 Kia Soul home. We are very grateful. Thank you Mr. Torres and John L. Sullivan. More

Simple fix, then a ridiculous mess. When I took my Saturn Ion into John L. Sullivan's Chevy to have the ignition switch fixed, I returned to find my tail light broken. There had been a c When I took my Saturn Ion into John L. Sullivan's Chevy to have the ignition switch fixed, I returned to find my tail light broken. There had been a crack, but it was covered in strong tape. This has worked through car washes and hand washes for years. But, as soon as I bring it to John L. Sullivan's, somehow, it breaks completely. The whole cover was broken. Noone claims to know how it happened. It was said they do not use pressure washers, and the cameras do not get a view of the rear of the car. When I asked how they planned to fix it, they said it was not their problem. Eventually they found the part, priced it and told me they would install it for no charge, but they still expect me to pay for the part. I leave my car trusting they would fix the problem I brought it for, and they would give it back in at the least the same condition as when I brought it. Someone broke my taillight and now they refuse to replace it. I am in no way satisfied with any part of my visit I would not recommend John L. Sullivan's Chevy Dealership to anyone who would like their car to be kept in good condition in good trust. More

I would recommend this dealer to anyone needing a vehicle I would like to extend my many thanks to Frank Torres, I literally have bad credit from a divorce with a foreclosure, I had a vehicle that I purchased I would like to extend my many thanks to Frank Torres, I literally have bad credit from a divorce with a foreclosure, I had a vehicle that I purchased from a dealer in Shingle Springs that was a money pit, I put 2 engines and now it needed a transmission, I spent all the money I had to keep this vehicle on the road and couldn't do it anymore. I saw the add on line for John L Sullivan and called, I was connected to Frank and explained my financial situation and needed a vehicle. He was more than happy to explain what my options were and what I qualified for, I never thought I would get a loan but Frank Torres worked for me and made it happen.. I had a vehicle within 3 hours of talking to him. This is a truly great place with many excellent people going to bat for you, I know where my next vehicle will be purchased. Don't be fooled by P.B good car company.... Go To John L Sullivan and get treated like a person not a line number for commission... They are #1 in my book, Thanks Frank and your team for helping me out... John Slingerland More

Great Service, Great Deal! We originally planned to go to another dealer, but found a promotion on your website and headed over. We got a great deal on a great car. Thank you. We originally planned to go to another dealer, but found a promotion on your website and headed over. We got a great deal on a great car. Thank you. More

Car trade in Excellent sales man assisted us on Friday night - Abel Ceballos! Patient, kind, good listener, and best car buying experience ever! Thank you we love Excellent sales man assisted us on Friday night - Abel Ceballos! Patient, kind, good listener, and best car buying experience ever! Thank you we love our car & only took four hours! More

Very happy... Everyone was knowledgeable and professional. My husband and I were very happy with entire experience. I would definitely purchase from John L. Sulli Everyone was knowledgeable and professional. My husband and I were very happy with entire experience. I would definitely purchase from John L. Sullivan again in the future. More

Old GM, I guess 2009 didn't get rid of them all. First off, this dealership is 50+ miles from my house, so over the years we've never made it out, since we have more local Chevy/GM dealers in our vic First off, this dealership is 50+ miles from my house, so over the years we've never made it out, since we have more local Chevy/GM dealers in our vicinity. I found an ad on John L. Sullivan Chevrolet's website for a Volt, looked good in the pictures, and the price was very competitive. I called to inquire about the vehicle, I talked to a Jason, he informed me that the car was available, and we set up an appointment to look at the car and other Volts. He said the reason he wanted to do an appointment was so he could take us straight to the cars we wanted to see/that fit what we were looking for. Made sense to me. He offered to text me contact info, he never did. Got to the dealership a bit early, walked around, found several Volts, but not the one in the ad, that Jason said was available. Since he never gave me his contact info, I had to call the main line and get routed to him. A few minutes later, he walks out with several other folks. He hands me off to I believe his name was Val. Jason promises me that he will talk to us personally before we leave (car is for my father, so I had my parents drive up too). Val immediately asks what we're looking for. Well that's not good because Jason knew what I was looking for, why doesn't Val know? I show him the ad on the cell phone, and he goes off to search for the vehicle. Many minutes later he drives up in a black Cruze and says it's probably not on this lot, but possibly on a different lot. He asks us to go with him to the other lot to see if the car is there. We hop in and drive off to the other lot. There's plenty of Volts at this lot, but not the one in the ad. Val goes to check the other side of this lot and tells us to take a look at these cars. Problem is that all of these cars are locked and none have any pricing. Val returns and says the car is not here. I start to get agitated, thus far we've seen nothing and we've been on the lot for about 40 minutes now. I ask to go back to the main lot, and we all get in to the car, then he brings us to another lot to look around. Needless to say we didn't find the car at the other lot either. On our way back to the main lot I ask to talk to Jason, Val tells me he probably went home already. Val goes into the main showroom to find out where the Volt is. Many minutes later he comes out and tells us the car has already been sold. Why he didn't do that before we went driving around to search for this car that had already been sold, I'll never understand, other than bait & switch. I ask to take to a manager. Many more minutes later, a guy comes out, to confirm that the car had been sold. He gives the standard "sorry, we don't mean to waste your time" type of generic apology. He then offers to make us a deal on another car. Many more minutes later, Val brings out this other Volt with more than double the mileage of the car we came to see. My first thought was "this car should be less expensive than the other cars", come to think of it, this car didn't have a window sticker price on it either, I don't know if maybe I just missed it or if Val took it... now I wonder. They won't tell us what the great deal is going to be until we consider seriously buying this car, keep in mind we hadn't even test driven the car yet. He had just driven it up let us walk around it. That's when we decided to leave. The manager never came out again to touch base with us or anything. Not a good first impression of John L. Sullivan Chevrolet. We were actually ready to buy a car that night, in fact we did, at another Chevrolet dealership. Definitely not going to recommend this dealership to friends and family, many of whom currently drive GM products. We're definitely not planning to return here when we purchase our next GM vehicle. More