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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

December 29, 2016

Horrible Customer Service My husband went in to get a new truck and they gave him a bad deal, we returned 2 days later requesting to turn in for something that is less expensiv More

by msalas
Recommend Dealer
No
Employees Worked With
Robert Reed
Jan 16, 2017 -

Roseville Chevrolet responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our dealership. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com.

December 21, 2016

Amazing service!!!! De'Angelo was amazing & really helped ease our experience & find us a car within a short period of time! He sat with us the entire time & answered eve More

by Daniellebecerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Angelo
Dec 23, 2016 -

Roseville Chevrolet responded

We appreciate you taking time to leave us a great review! We are pleased to hear DeAngelo did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Kind regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

December 21, 2016

Great sales job, D did't pressure us at all Robert and Ian were easy to work with. Thanks you John L Sullian. Steve brown More

by Sbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAngelo Neal
Dec 23, 2016 -

Roseville Chevrolet responded

Your kind words mean a lot to us, Steve. We appreciate your feedback and are happy to hear that Robert and Ian were able to meet your needs. At John L Sullivan Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and pressure-free as possible. We look forward to assisting you with your future sales and service needs. Kind regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

December 04, 2016

Best help ever! Great assistance from DeAngelo and the entire team. Got me in a 2017 Chevy Silverado High country fast and with a great deal! I would always come back More

by MannyLava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAngelo Neal
Dec 06, 2016 -

Roseville Chevrolet responded

We appreciate you taking time to leave us a great review! We are pleased to hear DeAngelo did a great job in assisting you in your purchase. If there is anything else we can do for you, please don't hesitate to let us know! Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

December 01, 2016

Buying my first car at John L. Sullivan I have to say I was so nervous to go through this experience because i had never bought a car from a dealership before. I even kept putting it off, mu More

by R Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Juan Quezada, Abel Ceballos
Dec 02, 2016 -

Roseville Chevrolet responded

Thank you for your kind words and congratulations on your purchase! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Thanks again! Kind regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

September 27, 2016

Great Service I come the John l Sullivan specifically for Abel. We buy all our vehicles from him. He is very professional and does an amazing job of getting us exa More

by Ronni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Sanders, Abel Ceballos
Sep 28, 2016 -

Roseville Chevrolet responded

Thank you so much for your feedback, Ronni. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Abel. Please let us know if we can ever help you in the future. All the best, Joy Sanders, CSI Manager, joys@chevyworld.com

August 12, 2016

GREAT Service from Abel and the TEAM I bought my Cruz a year ago. The situation I was in was not the best to be purchasing a car with. Not only was he awesome about getting me a GREAT car More

by TWorley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Abel Ceballos
Aug 16, 2016 -

Roseville Chevrolet responded

We appreciate you for letting others know about your experience at John L Sullivan Chevrolet. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com

August 10, 2016

My experience at jonh L Sullivan Chevy My service manager Paul Hernandez was great he's a very friendly and down to earth guy. He had all my concerns addressed and made me feel comfortable. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
Aug 11, 2016 -

Roseville Chevrolet responded

Thanks so much for the nice review, Jay. We really appreciate this feedback and I'll be certain to share your compliments to Paul and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Warm regards, Joy Sanders, CSI Manager, joys@chevyworld.com

August 08, 2016

Customer service Thank you John L Sullivan, I have purchased lots of automobiles, but have never ever, been treated so wonderful, by anyone like I have with, Rich More

by Charles 01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The finance manager also, Richard Blackburn
Aug 11, 2016 -

Roseville Chevrolet responded

Charles, thanks so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Warm regards, Joy Sanders, CSI Manager, joys@chevyworld.com

August 02, 2016

Horrible! Not only did they damage my rare paint job, but they screwed up the wiring which had NOTHING to do with the repairs i brought it in for! I CLEARLY tol More

by LividVetteOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The so-called mechanics!, Steve White
Aug 17, 2016 -

Roseville Chevrolet responded

Thank you for taking the time to share your recent experience at John L Sullivan Chevrolet. We want each customer to be completely satisfied upon visiting us, and the impression that you received from our dealership is unacceptable. We would sincerely appreciate the opportunity to amend the situation, so please don't hesitate to contact me. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

Oct 05, 2016 -

LividVetteOwner responded

I have emailed JOY twice since she posted that 'form letter' reply and big surprise...NO RESPONSE!!! I guess i now have to take this crappy dealership to small claims court. I took my Corvette in for an O2 sensor and this is what i got... *paint damage *interior console damage *wiring damage *lied to *ripped off Do not take your vehicle to this dealership! You're better off picking a random neighborhood mechanic.

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